2016 Forest River Puma problems, complaints & recalls
Most-reported problem areas: Suspension (1) · Electrical System (1)
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:charger Low Voltage Battery 2024-06-04 · campaign 24V395000 · 41,353 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
Risk: A loose wire can cause a short circuit, increasing the risk of a fire.
Fix: Dealers will reroute the wires to the protected side of the mini-beaker, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Puma customer service at 1-574-642-0588 or Cedar Creek customer service at 260-593-4000. Forest River's number for this recall is 51-1786.
Tires 2016-03-30 · campaign 16V179000 · 2,639 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain model year 2008-2016 Puma recreational trailers and toy haulers, models PT20RDC, PT21FBC, PT22RBC, PT26RLC, PT26FBSC, PT21TUC, PT27RBSC, PT25FBC, PT22RB, PTH21TFU, PTH24THS, PTH25TFS, PTH27SBU, PTH27RLSS, PTH25TFQ, and PTH21TFB manufactured from June 25, 2007, through March 23, 2016. When the trailer hits a bump, the tire(s) may contact the floor or wheel well and result in tire damage.
Risk: A damaged tire could deflate and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Forest River will notify owners, and dealers will install a lift kit to add additional clearance to the vehicles, free of charge. The recall began on May 11, 2016. Owners may contact Forest River customer service at 1-574-642-0607. Forest River's recall number for this campaign is 420-06092015-0050.
Tires 2016-03-29 · campaign 16V175000 · 577 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain model year 2013-2016 Puma recreational trailers, models T12RBC, T15UDC, T17QBC, and T18FBC, manufactured from January 1, 2013, through March 1, 2016. When the trailer hits a bump, the tire(s) may contact the floor or wheel well and result in tire damage.
Risk: A damaged tire could deflate and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Forest River will notify owners, and dealers will install a lift kit to add additional clearance to the vehicles, free of charge. The recall began on May 11, 2016. Owners may contact Forest River customer service at 1-574-642-0607. Forest River's recall number for this campaign is 420-06092015-0050SA.
What owners report
2016-10-20 · Suspension“tl* the contact owns a 2016 forest river puma camper. the contact received notification of nhtsa campaign number: 16v179000 (suspension, tires); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the co…”
2016-10-17 · Electrical System · 200 mi“the campers electrical wiring in the breaker box has burnt due to faulty wiring and not tightening the neutral wires. these from what i can tell happened while the vehicle was stationary set for camping use. also the radio has yet to operate correctly the outdoor speakers can not be separated from the inside and the volume fluctuates up and down, t…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.