2024 Forest River Puma problems, complaints & recalls
Safety recalls (4)
Equipment:recreational Vehicle/Trailer:plumbing:sewage/Black 2024-08-16 · campaign 24V619000 · 25 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2024-2025 Puma PUT39DBT travel trailers. The anti-siphon vent may have been installed backwards which can cause sewer gas to enter the vehicle.
Risk: Sewer gas entering the vehicle can increase the risk of injury to occupants.
Fix: Dealers will replace the anti-siphon vent, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact Forest River customer service at 1-574-642-0588. Forest River's number for this recall is 420-1832.
Trailer Hitches 2024-07-12 · campaign 24V531000 · 17 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2024 Salem, Puma, Wildwood, and 2025 Cherokee travel trailers equipped with certain Pacific Rim brand couplers. The couplers have an incorrect load rating of 14,000 pounds and may be overloaded, causing the hitch to fail.
Risk: Hitch failure increases the risk of a crash or injury.
Fix: Dealers will inspect the date code of the hitch coupler and replace it if necessary, free of charge. Owner notification letters were mailed August 2, 2024. Owners may contact Forest River Customer Service at Salem & Wildwood (574) 534-3167, Puma (574) 642-0588 or Cherokee (260) 499-2100. Forest River's number for this recall is 51-1803.
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:charger Low Voltage Battery 2024-06-04 · campaign 24V395000 · 41,353 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
Risk: A loose wire can cause a short circuit, increasing the risk of a fire.
Fix: Dealers will reroute the wires to the protected side of the mini-beaker, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Puma customer service at 1-574-642-0588 or Cedar Creek customer service at 260-593-4000. Forest River's number for this recall is 51-1786.
Exterior Lighting 2024-06-03 · campaign 24V387000 · 203 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2024 Puma travel trailers. The amber side marker light may not have been installed on one side of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Missing side marker lights can reduce visibility of the trailer to other drivers, increasing the risk of a crash.
Fix: Dealers will install intermediate amber clearance lights, free of charge. Owner notification letters were mailed June 19, 2024. Owners may contact customer service at 1-574-642-0488. Forest River's number for this recall is 425-1787.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-06-25 · 511950 · Service Bulletin/Repair Instructions
this is a product service bulletin from global link concerning counterfeit keys for entry doors being sold on certain websites. forest river is reporting as we are sharing with the dealer body.
Unknown Or Other 2024-08-07 · 4251809 · Service Bulletin/Repair Instructions
the gross vehicle weight rating (gvwr) is incorrect on the federal placard, showing the cargo carrying capacity (ccc) is lower than it should be. the replacement federal placards are included with this notification.
Unknown Or Other 2024-07-30 · 511826 · Service Bulletin/Repair Instructions
this is a lci authored document in which clarifies the axles' bearing grease frequently asked questions. this document is not tied to a specific make, model or model year. this document covers any recreational trailer manufactured with an lci axle(s). the owner/operator will know which brand axle(s)
Structure:body:roof And Pillars 2024-03-14 · 511744 · Service Bulletin/Repair Instructions
the alpha roof sealant may cause the solar panel inlet to crack, which may allow water intrusion. affected model year(s): 2024 affected make: puma
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.