2025 Forest River Puma problems, complaints & recalls
Most-reported problem areas: Electrical System (1)
Safety recalls (3)
Structure:body:step/Ladder 2025-04-14 · campaign 25V245000 · 4,179 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2024-2025 Coachmen Catalina, Forest River Aurora, Cascade, Cedar Creek, Cherokee, Sandpiper, Sierra, 2025 Campsite Reserve, Impression, Pause, Puma, Sabre, Salem, Vengeance, and Wildwood fifth wheel and travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
Risk: Steps that detach while in use increase the risk of injury.
Fix: Dealers will inspect and repair or replace the clip-on bracket as necessary, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact customer service at Aurora & Catalina (1-574-825-4995), Campsite Reserve, Cascade, Cherokee, Sabre, Vengeance (1-260-499-2100), Cedar Creek (1-260-593-4000), Impression (1-574-327-2716), Pause (1-574-327-2681), Puma (1-574-642-0588), Sierra & Sandpiper (1-574-534-4574), and Salem & Wildwood (1-574-534-3167). Forest River's numbe
Equipment:other:labels 2025-02-21 · campaign 25V111000 · 1,833 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2025 Coachmen Catalina, 2020-2025 Aurora, and 2025 Puma travel trailers. The Gross Vehicle Weight Rating (GVWR) on the Federal placard may exceed the safety chain rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 110, "Tire Selection and Rims" and 120, "Wheels and Rims - Other Than Passenger Cars."
Risk: An incorrect weight rating may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Fix: Forest River will mail owners a corrected Federal Placard with application instructions, free of charge. Owner notification letters were mailed March 24, 2025. Owners may contact Forest River customer service at 5745-825-4995, and Puma customer service at 1-574-642-0588. Forest River's number for this recall is 51-1895.
Equipment:recreational Vehicle/Trailer:plumbing:sewage/Black 2024-08-16 · campaign 24V619000 · 25 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2024-2025 Puma PUT39DBT travel trailers. The anti-siphon vent may have been installed backwards which can cause sewer gas to enter the vehicle.
Risk: Sewer gas entering the vehicle can increase the risk of injury to occupants.
Fix: Dealers will replace the anti-siphon vent, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact Forest River customer service at 1-574-642-0588. Forest River's number for this recall is 420-1832.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-06-25 · 511950 · Service Bulletin/Repair Instructions
this is a product service bulletin from global link concerning counterfeit keys for entry doors being sold on certain websites. forest river is reporting as we are sharing with the dealer body.
What owners report
2026-05-09 · Electrical System“as i was wiring underneath the chassis to install a new electric black tank valve, i noticed that the wires in the rv and waterlines were lying across the cross-members of the chassis, chafing and almost exposing wires. the water lines were almost chafed through and were not secured on the chassis at all, with no wire looms. in this photo, i put pr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.