2021 Forest River Puma problems, complaints & recalls
Most-reported problem areas: Tires (1) · Suspension (1) · Structure:body (1)
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:charger Low Voltage Battery 2024-06-04 · campaign 24V395000 · 41,353 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
Risk: A loose wire can cause a short circuit, increasing the risk of a fire.
Fix: Dealers will reroute the wires to the protected side of the mini-beaker, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Puma customer service at 1-574-642-0588 or Cedar Creek customer service at 260-593-4000. Forest River's number for this recall is 51-1786.
Equipment:recreational Vehicle/Trailer:plumbing:sewage/Black:storage Tank 2021-10-08 · campaign 21V784000 · 44 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2021-2022 Puma travel trailers. The black wastewater-holding tank may be missing the ventilation pipe, allowing methane gas to build up.
Risk: In the presence of an ignition source, a gas build up increases the risk of fire.
Fix: Dealers will properly vent the black wastewater-holding tank, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Forest River Customer Service at 1-574-642-0606. Forest River's number for this recall is 420-1425.
Equipment:recreational Vehicle/Trailer 2020-12-18 · campaign 20V799000 · 15 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2021 Puma travel trailers. The outdoor cooktop may be stowed away while the propane hose is still attached and the burner is on.
Risk: If the cooktop is stowed away while the propane hose is attached and the burner is on, it will increase the risk of a fire.
Fix: Forest River will notify owners, and dealers will install a bracket to the drawer housing the outside cooktop preventing the drawer from being closed while the propane line is still attached, free of charge. The recall began January 15, 2021. Owners may contact Forest River customer service at 1-574-642-0606. Forest River's number for this recall is 425-1269.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2021-08-02 · 511377 · Service Bulletin/Repair Instructions
as per lippert components technical service bulletin 11-004-21. the slide room actuator was assembled incorrectly, which may cause the room to become stuck in the out position and prevent from fully retracting.
Wheels 2021-05-19 · 831334 · Service Bulletin/Repair Instructions
it was discovered that the manufacturing plant did not cut a stress relief line in the upper deck driver side and in on certain models, passenger side under the slide room(s). the upper deck in the impression fifth-wheel needs to flex, without the "stress relief cut" the sidewall filon may crack und
What owners report
2023-09-08 · Tires“castle rock radial st 225/75r15 when driving north on i81 in west viginia just outside of martinsburg my front left camper tire blew out and caused a lot of damage to the sideout on my camper. when traveling back from our camping trip weekend the right front axle tire blew approx. 15 miles from our home in [xxx] . the second tire that blew out dam…”
2023-04-24 · Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater“2021 forest river puma. consumer writes in regard to issue with the hot water heater. the consumer stated there were additional defects the exterior door handle would not lock, and the flooring had defects from manufacturing. and the proprane tank cover fit poorly. …”
2021-06-19 · Structure:body“in the course of our first camping trips we weighted the camper multiple times, and the numbers did not add up as they should have. we requested that service look at that as well during the repair process. they discovered though the spec calls out a hitch weight of 700lbs, ours was weighing 1100lbs. that is a 57% increase in hitch weight. enoug…”
2021-06-16 · Suspension“we picked up this camper on may 19, 2021 and returned it to the dealer may 28, 2021 because the leaf springs supporting the camper a completely flat. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.