2016 Highland Ridge Fw Open Range problems, complaints & recalls
Most-reported problem areas: Suspension (1)
Safety recalls (1)
Suspension:rear:axle:non-Powered Axle Assembly 2017-02-01 · campaign 17V065000 · 148 vehicles
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2016-2017 Open Range fifth-wheel vehicles. The axle hangers on the affected vehicles may puncture the riser tube wall, allowing the axle to shift and become misaligned.
Risk: If the axle shifts and becomes misaligned the tires may wear irregularly and possibly fail, increasing the risk of a crash.
Fix: Highland Ridge will notify owners, and dealers will weld on new hangers, free of charge. The recall began on March 29, 2017. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904343.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:door 2023-04-06 · SRP 23-090 · Service Bulletin/Repair Instructions
slide out crack - standard repair instructions
What owners report
2019-12-04 · Suspension · 800 mi“frame cracking in several places around spring shackles, between tires. started as stress fractures. now holes and cracks 12 inches long. i have contacted highland ridge, lippert frame company, sales point. at first i thought it was just my rv. however after lippert sent me an email telling me they would no longer communicate with me. they in…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.