2016 New Flyer Xde60 problems, complaints & recalls

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2027 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Without the illuminated reminder, the driver may fail to turn off the exterior lights when no longer needed. Hazard warning lights that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.

Fix: New Flyer will update the software, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.

Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.

Fix: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2017-2021 XD40, XD35, 2016-2021 XD60, 2017 XDE35, 2016-2020 XDE40, XDE60 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: New Flyer will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-008.

Defect: New Flyer of America Inc. (New Flyer) is recalling certain 2015-2016 XDE60, XDE40 and 2016 XDE35 transit buses equipped with specific Allison Transmission drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive.

Risk: A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash. Additionally, offloading passengers to transfer them to another bus can increase the risk of injury.

Fix: New Flyer will notify owners, and Allison Transmissions will remove and replace the two C1 and C2 pressure switches on each hybrid drive motor, and also inspect and correct for debris accumulation in the associated pressure switch plumbing, free of charge. The recall began August 17, 2020. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R20-007.

Defect: New Flyer of America Inc. (New Flyer) is recalling certain 2016-2018 New Flyer XDE60, XDE40, and 2017 XDE35 transit buses, equipped with certain Allison transmission hybrid drive units. The pressure switches on these drive units may fail, possibly resulting in a loss of drive.

Risk: A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash.

Fix: New Flyer will notify owners, and Allison Transmission service centers will replace the C1 and C2 pressure switches, free of charge. The recall began on September 25, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-014.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2014-2016 New Flyer XT60, 2014-2017 New Flyer XN60 and XD60, and 2015-2017 New Flyer XDE60 urban transit buses equipped with ZF Axles that have radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Risk: Breakage of the guide pin can cause a reduction of braking ability and an increase in stopping distances, or a loss of tire pressure, increasing the risk of a crash.

Fix: New Flyer will notify owners, and dealers will install a bushing kit and reinstall the brake calipers, free of charge. The recall began June 29, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-010.

Defect: New Flyer of America Inc. (New Flyer) is recalling certain 2016-2018 XDE40 and XDE60 and 2017 XDE35 Heavy Duty Urban Transit buses. The plastic end-caps of the drive shaft slip yoke may crack and fail.

Risk: Failure of the drive shaft end-caps would result in a loss of drive power, increasing the risk of a crash.

Fix: New Flyer will notify owners, and dealers will inspect the drive shaft slip yoke, replacing any drive shaft that has plastic end-caps on the slip yoke, free of charge. The recall began on March 22, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-002.

Defect: New Flyer of America Inc. (New Flyer) is recalling certain 2017 XD40, XDE40, XN40, XT60, and 2016-2017 XDE60 transit buses. The air brake hose connections for the front axle ABS modulator valves may not be properly tightened, possibly resulting in the air brake hose disconnecting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Risk: If the brake hose disconnects from the ABS modulator valve, there will be no brake force applied to either of the front axle brake assemblies, lengthening the needed braking distance and increasing the risk of a crash.

Fix: New Flyer will notify owners, and will reconnect the air hose using the proper tightness, free of charge. The recall began on January 11, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-001.

Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus

Risk: If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.

Fix: New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.