2020 New Flyer Xde60 problems, complaints & recalls
Safety recalls (2)
Steering:column 2022-12-20 · campaign 22V943000 · 746 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Fix: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-18 · campaign 21V365000 · 3,600 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2017-2021 XD40, XD35, 2016-2021 XD60, 2017 XDE35, 2016-2020 XDE40, XDE60 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: New Flyer will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-008.
Service bulletins (13)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2024-08-14 · ITS61122 · Service Bulletin/Repair Instructions
instruction to service for updating the battery program on certain elfa2 buses for improved bms response to overcharging and other functional safety mechanisms, more robust detection of failure modes through dtcs, improving battery data recorder (bdr) capabilities, streamlined flashing processes, an
Steering 2024-07-16 · TSIB 22-13 Rev B · Service Bulletin/Repair Instructions
service bulletin increasing the torque value of a joint in a double-tilt steering column spline shaft.
Electrical System 2023-11-03 · ITS60838 · Service Bulletin/Repair Instructions
instruction to service 60838 to check/replace fuse box mounting hardware as required.
Suspension 2022-03-10 · ITS60410 · Service Bulletin/Repair Instructions
this technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the smart rider suspension leveling system for 60 foot buses with components installed on all three axles.
Visibility 2021-12-15 · ITS60309 · Service Bulletin/Repair Instructions
this instruction to service describes the procedure of removing the comotech windshield wiper motors and replacing them with sprague windshield wiper motors on specifically equipped buses.
Structure 2021-10-08 · ITS60288 · Service Bulletin/Repair Instructions
this instruction to service (its) decribes the inspection procedure required to inspect the upper bulkhead brakets for cracks, on the articulation joint of a sixty foot bus.
Showing the 6 most recent of 13 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.