2018 New Flyer Xde60 problems, complaints & recalls
Safety recalls (7)
Exterior Lighting:hazard Flashing Warning Lights 2026-10-05 · campaign 26V644000 · 693 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2027 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Without the illuminated reminder, the driver may fail to turn off the exterior lights when no longer needed. Hazard warning lights that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Electronic Stability Control (Esc) 2025-12-19 · campaign 25V898000 · 6,673 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
Risk: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Steering:column 2022-12-20 · campaign 22V943000 · 746 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Fix: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-18 · campaign 21V365000 · 3,600 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2017-2021 XD40, XD35, 2016-2021 XD60, 2017 XDE35, 2016-2020 XDE40, XDE60 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: New Flyer will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-008.
Visibility:sun/Moon Roof Assembly 2019-02-15 · campaign 19V100000 · 172 vehicles
Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
Risk: If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
Fix: New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.
Power Train:automatic Transmission 2018-09-12 · campaign 18V615000 · 386 vehicles
Defect: New Flyer of America Inc. (New Flyer) is recalling certain 2016-2018 New Flyer XDE60, XDE40, and 2017 XDE35 transit buses, equipped with certain Allison transmission hybrid drive units. The pressure switches on these drive units may fail, possibly resulting in a loss of drive.
Risk: A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash.
Fix: New Flyer will notify owners, and Allison Transmission service centers will replace the C1 and C2 pressure switches, free of charge. The recall began on September 25, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-014.
Power Train:driveline:driveshaft 2018-03-07 · campaign 18V155000 · 979 vehicles
Defect: New Flyer of America Inc. (New Flyer) is recalling certain 2016-2018 XDE40 and XDE60 and 2017 XDE35 Heavy Duty Urban Transit buses. The plastic end-caps of the drive shaft slip yoke may crack and fail.
Risk: Failure of the drive shaft end-caps would result in a loss of drive power, increasing the risk of a crash.
Fix: New Flyer will notify owners, and dealers will inspect the drive shaft slip yoke, replacing any drive shaft that has plastic end-caps on the slip yoke, free of charge. The recall began on March 22, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-002.
Service bulletins (25)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-09 · ITS61795 · Service Bulletin/Repair Instructions
instructions to inspect flooring for ridge/raised area, pull back flooring, add screws and re-apply flooring in between front luggage racks.
Fuel/Propulsion System 2026-03-20 · ITS61080 · Service Bulletin/Repair Instructions
instructions to remove def sensor bypass calibration from engine ecm and new sensor installation ar - 18inch def tank ca emissions
Structure:body 2026-01-09 · ITS61267 · Service Bulletin/Repair Instructions
instructions to replace current k-member with an upgraded casting design.
Unknown Or Other 2025-05-21 · TSIB 25-01 · Service Bulletin/Repair Instructions
thermo-king has issued a service bulletin (sb866-1) related to the clutch bearing maintenance on their qs616 hvac screw compressor. new flyer is issuing this technical service information bulletin to notify new flyer xd60, xn60 and xde60 bus operators about this thermo-king service bulletin.
Power Train 2024-12-06 · ITS61187 · Service Bulletin/Repair Instructions
instructions to service to incorporate a plc update to prevent interlock activation when can speed messages are absent.
Fuel/Propulsion System 2024-08-14 · ITS61122 · Service Bulletin/Repair Instructions
instruction to service for updating the battery program on certain elfa2 buses for improved bms response to overcharging and other functional safety mechanisms, more robust detection of failure modes through dtcs, improving battery data recorder (bdr) capabilities, streamlined flashing processes, an
Showing the 6 most recent of 25 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.