2021 New Flyer Xde60 problems, complaints & recalls
Safety recalls (1)
Steering:column 2022-12-20 · campaign 22V943000 · 746 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Fix: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2024-08-14 · ITS61122 · Service Bulletin/Repair Instructions
instruction to service for updating the battery program on certain elfa2 buses for improved bms response to overcharging and other functional safety mechanisms, more robust detection of failure modes through dtcs, improving battery data recorder (bdr) capabilities, streamlined flashing processes, an
Suspension 2022-03-10 · ITS60410 · Service Bulletin/Repair Instructions
this technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the smart rider suspension leveling system for 60 foot buses with components installed on all three axles.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.