2017 Cadillac Xt5 problems, complaints & recalls
Most-reported problem areas: Power Train (18) · Steering (12) · Service Brakes (10)
🧭 Reliability snapshot
Compared against other Cadillac Xt5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
68 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Service Brakes, Hydraulic:foundation Components:disc:caliper 2016-11-04 · campaign 16V802000 · 1,844 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Risk: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.
Service bulletins (1,334)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,334 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-24 · Fuel/Propulsion System“the problem i am having with my car is a safety issue and their is not a safety recall on my model 2017 but their is one on model 2018 with same issue as mine, the issue i have is every time i fill my gas tank full or halft tank and when i live the gas station hit the road when i stop at a red light or stop sigh the car start shaking and turn off, …”
2026-09-19 · Power Train“i bought this vehicle with 74k miles the car when cold starts well but when you start to drive and at 24 miles an hour it kicks then shutting till 30 mph then once warm the kick goes away but you feel a little kick when down shifting i contact gm about it was told no recall the previous owner said he took it when it had about 50k miles and they sai…”
2026-08-28 · Engine“the thermostat quit working. i've researched this issue and have seen this is a very common issue usually occurring when the vehicle has somewhere between 45000 to 55000 miles. …”
2026-07-21 · Power Train“i purchased the car on xxx. the car has been returned to the service department within the first 3 days. sold to me without getting fully inspected. service department did put new brakes and rotors on and i was told (no paperwork given to me) an oil change was done. on xxx in traffic on a dangerous highway, the car cut off. the car was not able t…”
2026-07-19 · Air Bags“my passenger side, dashboard bowls up in the heat and doesn’t seat properly. my fear for safety is that if i’m in an accident that airbag will not come out due to the dash bubbling because of the defect.. it seems to be an only problem with the platinum editions of the cadillac xt5’s. there’s no warning lamps and it has not been inspected. …”
2026-07-08 · Steering“i had p0128 code with a warning message " steering assist is reduced, drive with care". my local mechanic told i need a new thermostat. i have replaced my thermostat and it cost me 700 dollars out of pocket.…”
2026-06-11 · Seat Belts“2017 cadillac xt5 platinum. seatbelt chime does not activate if the seatbelt is off while driving. dealer says it is working as it is supposed to in this model year.!!!! please note that at the dealer we test drove for 3/4 of a mile, and the chime went off only after driving 4 blocks and making a right hand turn. it went off again seconds late…”
2026-03-17 · Unknown Or Other“i had to replace the thermostat which is a well known, documented defect/issue for this vehicle/cadillac. i would like reimbursement from cadillac. …”
2026-03-02 · Visibility/Wiper“while driving down the freeway at approx. 65 miles per hour, i heard a very loud sound like an explosion, or a huge balloon exploding, and then heard crackling of glass. it was very scary and dangerous. i had to slow down immediately, and was able to get off the freeway. i pulled into a gas station, and tried to figure out where it came from. i rea…”
2026-02-24 · Power Train“i purchased this used car in the end of july 2025. within the last month the service transmission light came on. within a 24-hour period, the message changed to, "service transmission unable to shift soon". also alarm bells go off when i first start the car and sometimes during driving. the car feels like it drives correctly and smoothly with no sh…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.