2024 Cadillac Xt5 problems, complaints & recalls
Most-reported problem areas: Power Train (6) · Lane Departure: Warning (1) · Electrical System (1)
🧭 Reliability snapshot
Compared against other Cadillac Xt5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Electrical System: Instrument Cluster/Panel 2024-06-20 · campaign 24V459000 · 6,942 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Fix: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.
Air Bags:frontal 2024-05-02 · campaign 24V311000 · 74 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2024 Cadillac XT5 vehicles. The driver's front air bag cushion may tear during deployment, resulting in the air bag not deploying as intended.
Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will replace the driver's front air bag module, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232439241.
Visibility:windshield 2023-10-12 · campaign 23V681000 · 42 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
Risk: A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
Fix: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.
Service bulletins (390)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-10-16 · N262570770-03 · Service Campaign
certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. dealers are to cut the thermal break tabs on the radiator.
Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Engine 2026-09-25 · N262570770-02 · Service Campaign
certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. dealers are to cut the thermal break tabs on the radiator.
Showing the 6 most recent of 390 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-02-17 · Power Train · 23,000 mi“ the contact owns a 2024 cadillac xt5. the contact stated that while driving approximately 10 - 15 mph and depressing the accelerator pedal, the vehicle failed to respond. there was an abnormal vibrating sound coming from the engine. a dealer was contacted. the vehicle was taken to the dealer, where it was diagnosed, and determined that the transmi…”
2026-01-17 · Unknown Or Other“on 1/13/2026 while driving on the 91 freeway near long beach california we heard a load pop sound and then felt some air and outside notice in the car . pulled over shortly and saw a large hole in the rear sun window with cracked glass everywhere. . made an appointment at penske cadillac and a few days later they are checking to see if it’s covered…”
2024-09-04 · Power Train · 2,500 mi“the contact owns a 2024 cadillac xt5. the contact stated while driving approximately 55 mph, the vehicle lost motive power with the rpm at 5,000. the contact stated that the check engine warning light was illuminated. the contact had slowed down for traffic and was able to stop the vehicle. the vehicle was turned off and restarted, and the vehicle …”
2024-08-11 · Power Train“the vehicle made a loud racing noise like a truck and won’t move forward. i was driving on a busy street. i pulled over and turned the vehicle off, then restarted several times the check transmission light finally came on. i called for a tow and it was taken to the dealership after several days, i was advised that some of the components to the tran…”
2024-06-24 · Lane Departure: Warning“engine problem loss of power intermittently no reverse. they replaced clutch parts seals, piston, rings, plates, and plates. had vehicle for about 22 days. driving home after repairs completed. cluster display- instrument panel went out. called dealer and cadillac assistance. says there nothing they can do until cadillac releases a fix. i believe v…”
2024-06-16 · Power Train“vehicle was shifting erratically and drastically delayed in the lower gears. additionally, the vehicle was lurching and bucking. i was advised it may be the ring gear. the vehicle has 1034 miles.…”
2024-05-29 · Air Bags“driver seat airbag randomly deployed. there was no warning in the car after it had gone off, and there was no warning before it went off. could have resulted in a terrible accident. …”
2024-05-23 · Power Train“brand new 2024 xt5, 9 speed transmission, loss of power. had to be towed to cadillac dealership. i had vehicle for two weeks and as of this day almost three weeks latter no parts to fix. gm has been notified with no answer. it seems the recall needs to be extended to 2024 gm vehicles. …”
2024-05-13 · Power Train · 9,200 mi“the contact owns a 2024 cadillac xt5. the contact stated while driving at an undisclosed speed and approaching a vehicle ahead, the forward collision avoidance system failed to activate, causing the contact to swerve to avoid a collision. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the senso…”
2024-01-24 · Electrical System · 💥 crash“on 10/18/24 i was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. the vehicle was going approximately 40+mph. i was driving approximately 5-10 mph making the turn. i was wearing a seatbelt, hit my head on the drivers door jam/window and immediately complained of neck and head pain. no…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.