2017 Keystone Bullet problems, complaints & recalls
Most-reported problem areas: Suspension (2) · Tires (1)
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:appliance:air Conditioner 2016-08-15 · campaign 16V600000 · 51,585 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Risk: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Fix: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
letter to dealers for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
this is the repair instructions for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and ma
Electrical System 2017-06-15 · TSB-170526 · Service Bulletin/Repair Instructions
this is the repair instructions for tsb-170526. it has been determined the vehicles in this technical service bulletin population may have a 32? furrion brand tv that affects the functions on the sound bar of a different brand. only a certain population was affected and tv firmware can be ?flashed?
Equipment Adaptive/Mobility 2017-06-15 · TSB170526 · Service Bulletin/Repair Instructions
this is the repair instructions for tsb-170526. it has been determined the vehicles in this technical service bulletin population may have a 32? furrion brand tv that affects the functions on the sound bar of a different brand. only a certain population was affected and tv firmware can be ?flashed?
What owners report
2023-08-30 · Suspension“1. component that failed: the leaf springs on the rear axle broke in half. this rv has two rear axles. the leaf springs that broke were both on the rear axle. 2. how was your safety put at risk?: if the springs broke while at highway speeds, control of the travel trailer could have been lost. 3. has the problem been confirmed by a dealer or …”
2018-07-06 · Tires · 500 mi“i, as many others who buy recreational vehicles, have been having some issues with these tires blowing out. we purchased our vehicle, brand new in february 2018. less than 500 miles on tires. the tire pressure was correct and we had a very light load, less than they tires are supposed to be able to handle. we just recently had one which thankfu…”
2018-05-03 · Unknown Or Other“cpsc:we purchased a new 2017 keystone bullet travel trailer in september 2017. we have two doors on our trailer and have had problems with the entry door locks locking when the latch is in the unlock position. the fic locks have both locked when the door was just closed. the last time leaving my dog on the inside and i was left in 38 degree weat…”
2017-07-18 · Suspension · 1,000 mi“tl* the contact owns a 2017 keystone bullet travel trailer. while driving at speeds above 60 mph, the trailer became extremely unstable and swayed and rocked back and forth. the trailer was taken to the dealer (camping world of new port richie in holiday, florida). the hitch and tires were replaced, but the failure continued. the manufacturer was n…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.