2020 Keystone Bullet problems, complaints & recalls
Most-reported problem areas: Structure:body (1)
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-09-13 · campaign 21V708000 · 95,885 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Structure:emergency:escape/Egress/Exit:latching/Release System 2021-04-09 · campaign 21V250000 · 216 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Bullet 34BIPR trailers. The bedroom emergency egress window may have an incorrect crank handle installed.
Risk: An incorrect handle may make it difficult to open the window in an emergency, increasing the risk of injury.
Fix: Keystone will notify owners, and dealers will replace the crank handle, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-407.
Structure:emergency:escape/Egress/Exit 2020-02-27 · campaign 20V118000 · 27 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2020 Bullet 34RI trailers equipped with overhead cabinets across the rear wall. The trailers may be missing an egress window in the main living area, preventing passenger exit in the event of an emergency.
Risk: In the event of an emergency, the missing egress window can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
Fix: Keystone will notify owners, and dealers will replace the existing crank open vent window with an egress window, free of charge. The recall began March 12, 2020. Owners may contact Keystone customer service at 1-866-425-4369.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2021-03-01 · KSB-200305 · Service Bulletin/Repair Instructions
attached are the updated repair instructions for ksb-200305. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership personnel can perform proper
Equipment 2020-05-12 · KSB-200305 · Service Bulletin/Repair Instructions
this process describes how to replace a furrion antenna head with a winegard 360 for over the air (ota) channels.
What owners report
2020-08-06 · Structure:body · 🔥 fire“tl* the contact owns a 2020 keystone bullet crossfire travel trailer. the contact stated that the demotic water heater caught on fire, burning all the electric wires completely. the fire eventually burned out on its own. the rv was taken to bish's rv - boise area (1300 w overland rd, meridian, id 83642) where he was informed that the gas pressure w…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.