2017 Keystone Impact problems, complaints & recalls
Safety recalls (2)
Service Brakes, Electric 2018-09-20 · campaign 18V651000 · 5,236 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2016-2019 Keystone Impact and Fuzion recreational trailers. The wiring for the electric brakes may contact the tires or wheels, causing damage to the wires, potentially reducing the trailer's braking ability.
Risk: A loss of braking ability can increase the risk of a crash.
Fix: Keystone will notify owners, and dealers will inspect the wiring for damage, making repairs as necessary, install wiring protection and re-route the wiring, free of charge. The recall began October 22, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-330.
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
letter to dealers for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
this is the repair instructions for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and ma
Electrical System:wiring 2017-06-21 · 17-286C · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 17-286 for the wiring correction.
Electrical System:wiring 2017-06-21 · 17-286A · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 17-286 for the wiring correction.
Equipment:appliance:air Conditioner 2017-06-20 · 17-286B · Service Bulletin/Repair Instructions
this is the repair instructions for advisory 17-286. it has been determined that on some 2017-2018 impact models the air conditioner was wired incorrectly preventing the compressor from running.
Equipment:appliance:air Conditioner 2017-06-20 · 17286 · Service Bulletin/Repair Instructions
this is the repair instructions for advisory 17-286. it has been determined that on some 2017-2018 impact models the air conditioner was wired incorrectly preventing the compressor from running. this communication is informing dealership service departments of advisory 17-286 for the wiring correct
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.