2022 Keystone Impact problems, complaints & recalls
Safety recalls (4)
Equipment:recreational Vehicle/Trailer 2023-02-15 · campaign 23V082000 · 5,564 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.
Risk: A failure of the fuel station controller increases the risk of a fire.
Fix: Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2022-09-29 · campaign 22V726000 · 9,678 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Risk: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Equipment:recreational Vehicle/Trailer 2022-03-31 · campaign 22V208000 · 569 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Risk: Loose wiring can cause an electrical arc or short, increasing the risk of fire.
Fix: Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-428.
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:wiring 2022-03-11 · campaign 22V144000 · 39,240 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Risk: Inoperable safety alarms increase the risk of injury.
Fix: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-08-23 · KSB-220630 · Service Bulletin/Repair Instructions
this process describes the repair of in-wall slide systems that have become inoperable on one or both sides. it has been determined the vehicles in this ksb population may have been manufactured with an in-wall slide-out system that may have a damaged guide shoe in the slide mechanism.
Structure 2022-10-25 · KSB-220630 · Service Bulletin/Repair Instructions
revised repair instructions. this process describes the repair of in-wall slide systems that have become inoperable on one or both sides. it has been determined the vehicles in this ksb population may have been manufactured with an in-wall slide-out system that may have a damaged guide shoe in the s
Structure 2022-07-06 · KSB-220630 · Service Bulletin/Repair Instructions
this process describes the repair of in-wall slide systems that have become inoperable on one or both sides. it has been determined the vehicles in this ksb population may have been manufactured with an in-wall slide-out system that may have a damaged guide shoe in the slide mechanism.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.