2017 Sutphen Fire Truck problems, complaints & recalls

Defect: Sutphen Corporation (Sutphen) is recalling certain 2016-2020 Sutphen fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Risk: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Fix: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owners were notified of the defect on January 4, 2021. Owners may contact Sutphen customer service at 1-614-889-1005.

Defect: Sutphen Corporation (Sutphen) is recalling one 2017 Fire Truck and one 2020 Fire Truck, equipped with Code 3 7x9 Stop-Tail-Turn Reverse All-in-One LED lights. The lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, these vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.

Fix: Sutphen assisted the owners in obtaining filter kits from the light manufacturer, free of charge. Both affected vehicles have been remedied and therefore no owner letters will be mailed. Owners may contact Sutphen customer service at 1-614-889-1005.

Defect: Sutphen Corporation (Sutphen) is recalling certain 2017-2020 Fire Trucks. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Dealers will inspect the rail threads and fuel lines for damage, and replace the rail as necessary, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Sutphen customer service at 1-614-889-1005.