2021 Sutphen Fire Truck problems, complaints & recalls
Safety recalls (2)
Fuel System, Diesel:delivery:hoses, Lines/Piping, And Fittings 2026-10-08 · campaign 26V661000 · 410 vehicles
Defect: Sutphen Corporation (Sutphen) is recalling certain 2021 fire trucks equipped with Cummins L9 diesel engines with part number D563027BX03. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.
Fix: Cummins dealers will replace the fuel hoses, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Cummins customer service at 1-800-286-6467 or Sutphen's customer service at 1-614-889-1005. Cummins number for this recall is C7311.
Fuel System, Diesel:delivery:hoses, Lines/Piping, And Fittings 2021-07-29 · campaign 21V581000 · 33 vehicles
Defect: Sutphen Corporation (Sutphen) is recalling certain 2020-2021 Fire Trucks. A fuel leak may occur from the hoses between the fuel pump and remote fuel filter head.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will replace the fuel hoses, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Sutphen customer service at 1-614-889-1005.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-11-06 · 10_2025 · Service Bulletin/Repair Instructions
heater manifold valve orientation for heater lines. winter preparation for heat in cab.
Unknown Or Other 2025-09-05 · Aug 2025 · Service Bulletin/Repair Instructions
cable lubrication service bulletin
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.