2018 Aev Traumahawk problems, complaints & recalls
Safety recalls (4)
Equipment:electrical 2020-03-04 · campaign 20V131000 · 8 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2018 AEV Traumahawk Type 3 ambulances. The A/C input power cord for the Sensata inverter may be undersized for certain inverter applications, possibly resulting in an electrical short circuit.
Risk: An electrical short circuit increases the risk of a fire or a shock hazard.
Fix: Halcore will notify owners, instructing them to contact Sensata for a replacement power cord, free of charge. The recall began April 27, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
Back Over Prevention: Sensing System: Camera 2019-04-09 · campaign 19V276000 · 196 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2016-2019 American Emergency Vehicles (AEV) TraumaHawk ambulances equipped with ASA Electronics back-up camera displays. The affected displays may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Fix: AEV will notify owners and dealers will add a harness relay capacitor module to prevent the image from reversing, free of charge. The recall began June 11, 2019. Owners may contact ASA customer service at 1-800-384-4400 or Halcore at 1-800-447-0343.
Exterior Lighting:brake Lights 2018-09-07 · campaign 18V594000 · 588 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2017-2018 AEV Traumahawk Type I & Type III ambulances, equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Fix: Halcore will notify owners, and Whelen will replace the brake lights, free of charge. The recall began October 26, 2018. Owners may contact Halcore customer service at 1-800-447-0343.
Electrical System:12v/24v/48v Battery 2018-02-08 · campaign 18V099000 · 1,322 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2017 AEV Traumahawk Ambulances. These vehicles are equipped with a Vanner Incorporated-brand battery isolator module which may overheat and cause equipment failure.
Risk: If the battery isolator module overheats there is an increased risk of a fire. Additionally, if the equipment that is connected to the isolator does not work there is an increased risk of injury.
Fix: Halcore will notify owners and dealers will replace the battery isolator module. The recall began April 9, 2018. Owners may contact Halcore customer service at 1-800-447-0343.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2020-10-31 · HSB103120 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices, bulletins, customer satisfaction campaigns, and other communications october 2020
Equipment:other:owners/Service/Other Manual 2020-02-05 · 1 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices,bulletins, customer satisfaction campaigns.
Structure:body:door 2018-08-07 · HTB 2018-07-18 · Service Bulletin/Repair Instructions
this technical bulletin is a suggested door latch and door latch cable change for the side entry door on all horton vehicles built between february 2016 to may 2018 that use trimark paddle style door handles. during testing it was noted that the latch design for the side entry door latch could add a
Equipment 2015-10-05 · SB-COT ANTLER · Service Bulletin/Repair Instructions
this contains an owners notification letter. select document search button below. this bulletin is informing customers to conduct regular inspections and preventive maintenance to ensure that cot fastening systems are performing properly *cn
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.