2021 Aev Traumahawk problems, complaints & recalls
Safety recalls (1)
Electrical System: Instrument Cluster/Panel 2020-12-15 · campaign 20V783000 · 7 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctio
Risk: If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Fix: Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2021-02-05 · HSB020521 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices, bulletins, customer satisfaction campaigns, and other communications january 2021.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.