2020 Aev Traumahawk problems, complaints & recalls
Safety recalls (2)
Electrical System: Instrument Cluster/Panel 2020-12-15 · campaign 20V783000 · 7 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctio
Risk: If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Fix: Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2020-05-23 · campaign 20V300000 · 39 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2019-2020 American Emergency Vehicle TraumaHawk Type 1 ambulances built on RAM 4500 and 5500 chassis equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. The affected system component is the rear brake caliper fle
Risk: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Fix: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. Owners may contact Halcore customer service at 1-800-447-0343.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2021-02-05 · HSB020521 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices, bulletins, customer satisfaction campaigns, and other communications january 2021.
Equipment:other:owners/Service/Other Manual 2020-11-30 · HSB120720 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices, bulletins, customer satisfaction campaigns, and other communications november 2020
Equipment 2020-10-31 · HSB103120 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices, bulletins, customer satisfaction campaigns, and other communications october 2020
Suspension 2020-06-28 · HSB2020-06.28 · Service Bulletin/Repair Instructions
sales bulletin - cares act follow up conference call & information links notice. liquid spring suspension information package links. zero rpm technical information notice, cares act notice, rev financing and dealer interest saving notice. spec writer designer change notice. oem chassis availabilit
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.