2019 Aev Traumahawk problems, complaints & recalls
Safety recalls (2)
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2020-05-23 · campaign 20V300000 · 39 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2019-2020 American Emergency Vehicle TraumaHawk Type 1 ambulances built on RAM 4500 and 5500 chassis equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. The affected system component is the rear brake caliper fle
Risk: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Fix: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. Owners may contact Halcore customer service at 1-800-447-0343.
Back Over Prevention: Sensing System: Camera 2019-04-09 · campaign 19V276000 · 196 vehicles
Defect: Halcore Group, Inc. (Halcore) is recalling certain 2016-2019 American Emergency Vehicles (AEV) TraumaHawk ambulances equipped with ASA Electronics back-up camera displays. The affected displays may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Fix: AEV will notify owners and dealers will add a harness relay capacitor module to prevent the image from reversing, free of charge. The recall began June 11, 2019. Owners may contact ASA customer service at 1-800-384-4400 or Halcore at 1-800-447-0343.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2020-10-31 · HSB103120 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices, bulletins, customer satisfaction campaigns, and other communications october 2020
Suspension 2020-06-28 · HSB2020-06.28 · Service Bulletin/Repair Instructions
sales bulletin - cares act follow up conference call & information links notice. liquid spring suspension information package links. zero rpm technical information notice, cares act notice, rev financing and dealer interest saving notice. spec writer designer change notice. oem chassis availabilit
Equipment:other:owners/Service/Other Manual 2020-02-05 · 1 · Service Bulletin/Repair Instructions
code of federal regulations title 49 part 579.5 notices,bulletins, customer satisfaction campaigns.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.