2019 Coach And Equipment Phoenix problems, complaints & recalls

Defect: Coach and Equipment Mfg, Corp. (Coach and Equipment) is recalling certain 2016-2023 Phoenix transit buses equipped with Roush fuel return lines included in GEN 4 and GEN 5 LPG Conversion Systems that were installed on vehicles sold or registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisc

Risk: A corroded fuel line can leak fuel, increasing the risk of a fire.

Fix: Dealers will replace the fuel return lines, free of charge. Owner notification letters were mailed December 19, 2022. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

Defect: Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2019-2020 Phoenix mini-buses built on Ford E Series Cutaway Chassis and equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)

Risk: An unsecured occupant has an increased risk of injury in the event of a crash.

Fix: Coach and Equipment will notify owners, and Freedman will replace the retractors, free of charge. The recall began June 25, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.