2026 Coach And Equipment Phoenix problems, complaints & recalls
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Complaints
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Recalls
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Service bulletins
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Crashes reported
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Fires reported
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Deaths
Safety recalls (1)
Equipment Adaptive/Mobility:wheelchair Restraints/Securement:critical Fasteners 2026-05-22 · campaign 26V333000 · 677 vehicles
Defect: Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025-2026 Phoenix and 2026 Metrolite buses, equipped with certain QRT-360 wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Dealers will inspect and replace retractors as necessary, free of charge. Owner notification letters were mailed June 5, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.