2024 Coach And Equipment Phoenix problems, complaints & recalls

Defect: Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024-2025 Phoenix, and 2025-2026 Metrolite transit buses, equipped with certain S-Series wheelchair platform lifts. The electrical contactor may fail, preventing the controls from stopping the lift.

Risk: A wheelchair lift that continues to move while occupied increases the risk of injury.

Fix: Dealers will correct the wiring by installing two diodes, free of charge. Owner notification letters were mailed July 31, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

Defect: Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024-2025 Phoenix transit buses equipped with a propane conversion kit with an aftermarket compressor. The alternator may contact and damage the fuel line.

Risk: A damaged fuel line may leak, increasing the risk of a fire.

Fix: Dealers will inspect the alternator clearance and install additional brackets as necessary, free of charge. Owner notification letters were mailed January 8, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

Defect: Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024 Phoenix shuttle buses, equipped with certain GO-ES Space Saver Foldaway Seats. The recliner mechanism may not engage when the seat back is fully reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk: The seat back could release under the shoulder belt load, increasing the risk of injury during a crash.

Fix: Coach and Equipment will direct owners to Freedman's instructions on how to inspect and repair the seat as necessary, free of charge. Owner notification letters were mailed May 13, 2024. Owners may contact Coach and Equipment customer service at 1-800-724-8464.