2022 Polestar Polestar 2 problems, complaints & recalls
Most-reported problem areas: Back Over Prevention: Sensing System: Camera (189) · Electrical System (22) · Visibility/Wiper (20)
🧭 Reliability snapshot
Compared against other Polestar Polestar 2 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Back Over Prevention:software 2025-09-15 · campaign 25V615000 · 27,816 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Back Over Prevention:software 2025-04-25 · campaign 25V280000 · 27,816 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Equipment:electrical:infotainment:software 2024-06-26 · campaign 24V477000 · 25,825 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Electrical System:propulsion System:traction Battery:management System/Energy Control Module (Bms/Becm):software 2021-02-24 · campaign 21V110000 · 3,457 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
Risk: A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
Fix: Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
Service bulletins (135)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-07-24 · 37894.1.0 · Service Bulletin/Repair Instructions
this is a tj - text only - no attachments - if the software version displayed in the csd is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no total upgrade is available in vida, follow the instructions under "service". not
Unknown Or Other 2026-06-26 · 36569.5.0 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 3 png files and 1 mp4 file csd stuck in recovery mode, icup. provide vehicle report.
Unknown Or Other 2026-06-13 · 37516.3.0 · Service Bulletin/Repair Instructions
this is a tj - text plus 1 pdf - if the customer reports the navigation map in the dim become black during driving or at start-up, follow the instructions under "service" (see attached picture tj_37516_1.pdf).
Electrical System 2026-05-23 · 37439.5.0 · Service Bulletin/Repair Instructions
this is a technical journal - text plus 1 .png attachment- if during a software download (swdl) at the workshop, and connected to vida, the csd (center stack display) turns black and the ihu (infotainment head unit) becomes stuck in programming mode or is unresponsive, follow the advice under "servi
Exterior Lighting 2026-05-06 · 35844.8.0 · Service Bulletin/Repair Instructions
this is a technical journal: headlamp condensation inside lens - note that normal condensation will not be solved by replacing the headlamp. the headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. to avoid or eliminate moisture in the headl
Power Train 2026-05-02 · 37798.1.0 · Service Bulletin/Repair Instructions
this is a tj - text only - no attachment - do not perform fault tracing or replace any parts before reading this journal. an acceleration constraint from a standstill when the driver's seatbelt is unbuckled has been implemented and should be regarded as expected behavior. the models listed in this j
Showing the 6 most recent of 135 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-31 · Fuel/Propulsion System“when getting into the vehicle to drive, there are instances where one is unable to put the vehicle into drive. center driver screen displays an issue “remove charge cable before start” and there is no charging cable connected to the vehicle. i have been put in situations in which i have been late to events, deliveries i had to drop off have been la…”
2026-08-08 · Electrical System“driver information display has not been turning on when car wakes from sleep on hot days, typically over 105 degrees and parked for over five hours. driver unable to see current speed, current state of charge, etc. display turns on, with no issues, the next morning or after the car is parked in the shade for more than 30 mins.…”
2026-08-03 · Fuel/Propulsion System“electric vehicle dc charging pins have defective insulator on its tip. the insulator freely rotates, is loose, and one has fallen off or can get stuck in charger handles. the easily detachable insulator, if not present, can cause shorting and arcing of high voltage at the charge port. polestar has specified the charge port is an important safety re…”
2026-07-01 · Back Over Prevention: Warnings“when starting the vehicle and placing it in reverse, the center screen was frozen and did not show the backup camera or other sfaety information. safety was put at risk because reverse visiblity / backover prevention were impaired. other functions such as reverse auto brake were likely unavailable, or a least unmonitored (rear cross traffic allert …”
2026-06-24 · Exterior Lighting“there was as turn signal malfunction. it is not clear if the issue was purely internal or external, or confirned to the sound versus also impacting the lights. the turn signal sound was slow / irregular, missing beats, and appeared to slow down and catch up. it is unlclear if safety was at risk as i can't see the outside of the vehicle to verify …”
2026-06-24 · Back Over Prevention: Sensing System: Camera“the rear view camera malfunctioned, despite complying with the recent recall. it is available for inspection upon request. safety was compromised by reduced rear visibility due to the lack of a rear view camera. this is an intermittent issue, not reliably reproducible for a dealer or service center. there has been no third party inspection, a…”
2026-06-17 · Back Over Prevention: Sensing System: Camera“polestar has issued the 3rd recall for issues with the rear camera not responding quickly enough on vehicle start up. they have claimed they will provide a software fix but that is what they claimed the last 2 times without any improvement in the operation of the camera. they offer a paid upgrade to a newer cpu that actually fixes the issue but the…”
2026-06-06 · Electrical System“car was charging normally and all of a sudden it stopped charging both level 2 and dc. no warning nothing and seems like a common occurrence in this car and after warranty is over. have ready many have this happen to them. shop says that it’s the obc needs to be replaced which isn’t a cheap replacement. usually a car would give a warning and not co…”
2026-05-31 · Power Train“since software update 5.x the behicle it throws a false "disconnect charging cable" message on the dashboard display even though no charging cable is attached to the vehicle. this leaves the vehicle immobilized. multiple instances since approx [xxx]. i checked codes and there is a fault code vcu1-u116e00. further research indicated that prior r…”
2026-05-12 · Lane Departure: Blind Spot Detection“a new software update was recently released to fix a previous recall of the backup camera. ever since that version 5 of the software was released, the display unit computer randomly resets during the drive. during the report, all blind spot, cruise control, lane sensing, sensors, etc are not working and take multiple minutes to turn on and the acti…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.