2024 Polestar Polestar 2 problems, complaints & recalls
Most-reported problem areas: Back Over Prevention: Sensing System: Camera (8) · Visibility/Wiper (2) · Tires:pressure Monitoring And Regulating Systems (2)
🧭 Reliability snapshot
Compared against other Polestar Polestar 2 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Back Over Prevention:software 2025-09-15 · campaign 25V615000 · 27,816 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Service Brakes, Hydraulic:power Assist:electric:control Module:software 2025-07-02 · campaign 25V409000 · 2 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.
Risk: A loss of brake function increases the risk of a crash.
Fix: Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.
Back Over Prevention:software 2025-04-25 · campaign 25V280000 · 27,816 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Air Bags:frontal:driver Side:inflator Module 2024-12-18 · campaign 24V939000 · 7 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.
Risk: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
Fix: Dealers will replace the driver's side inner FSAB, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1044.
Equipment:electrical:infotainment:software 2024-06-26 · campaign 24V477000 · 25,825 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Service bulletins (83)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-07-24 · 37894.1.0 · Service Bulletin/Repair Instructions
this is a tj - text only - no attachments - if the software version displayed in the csd is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no total upgrade is available in vida, follow the instructions under "service". not
Unknown Or Other 2026-06-26 · 36569.5.0 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 3 png files and 1 mp4 file csd stuck in recovery mode, icup. provide vehicle report.
Unknown Or Other 2026-06-13 · 37516.3.0 · Service Bulletin/Repair Instructions
this is a tj - text plus 1 pdf - if the customer reports the navigation map in the dim become black during driving or at start-up, follow the instructions under "service" (see attached picture tj_37516_1.pdf).
Electrical System 2026-05-23 · 37439.5.0 · Service Bulletin/Repair Instructions
this is a technical journal - text plus 1 .png attachment- if during a software download (swdl) at the workshop, and connected to vida, the csd (center stack display) turns black and the ihu (infotainment head unit) becomes stuck in programming mode or is unresponsive, follow the advice under "servi
Exterior Lighting 2026-05-06 · 35844.8.0 · Service Bulletin/Repair Instructions
this is a technical journal: headlamp condensation inside lens - note that normal condensation will not be solved by replacing the headlamp. the headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. to avoid or eliminate moisture in the headl
Power Train 2026-05-02 · 37798.1.0 · Service Bulletin/Repair Instructions
this is a tj - text only - no attachment - do not perform fault tracing or replace any parts before reading this journal. an acceleration constraint from a standstill when the driver's seatbelt is unbuckled has been implemented and should be regarded as expected behavior. the models listed in this j
Showing the 6 most recent of 83 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-22 · Fuel/Propulsion System“on [xxx] i pulled out from the [xxx]. this is a very busy road and when there was a clearing to pull out i accelerated right to the [xxx] heading north. my vehicle immediately stopped in the roadway like i hit an invisible wall. i went from approx 40 mph to zero in seconds. i jerked my wheel to the right and the oncoming traffic was able to make it…”
2026-08-26 · Unknown Or Other“a 2024 polestar 2 electric vehicle was purchased used from a dealership. at the time of purchase the ecall service light was illuminated. the dealership dismissed the warning light as nothing to be concerned about. the selling dealership had access to a vehicle history report showing a prior accident and performed a pre-delivery inspection before t…”
2026-07-10 · Tires:pressure Monitoring And Regulating Systems“leased vehicle 7-25-24. driver’s rear tire had ongoing slow leak beginning several months after start of lease. we filled with air and reset stored tire pressure. this would last a couple months and same tire would begin to lose some pressure again. finally at our 20,000 mile scheduled checkup, polestar service advised to purchase a new tire, which…”
2026-06-24 · Tires“michelin primacy all season 245/45r/19 102v both rear tires cannot support the load of an rear wheel drive electric vehicle. both tires wore through the tread at less than 20k miles. warranty states they are good for 45k. had to have tires replaced before they caused serious damage to the vehicle, occupants of the vehicle, or the other drivers on…”
2026-06-17 · Unknown Or Other“purchased a used 2024 polestar from kia van nuys, ca on 5/18/2026. the acknowledgement regarding recalls form noted that "the report indicates that the vehicle is not subject to an open recall at this time. i was having difficulty with the vehicle i.e charging, internet connection and electronic driver information feedback. i took the vehicle to th…”
2026-06-16 · Back Over Prevention: Sensing System: Camera“after installing the recent software update (version 5.0.10) that was intended to fix the rear camera not appearing when shifting into reverse, my vehicle has continued to experience the same problem, now with significantly increased frequency. nearly every day--sometimes multiple times a day--the infotainment system/center screen will fail to boot…”
2026-03-31 · Tires:pressure Monitoring And Regulating Systems“on 03/29/2026 at approximately 11:00 am, i was driving my 2024 polestar 2 southbound on [xxx] near [xxx] in the center lane at approximately 80 mph in heavy traffic. without any prior warning — no vibration, no tpms alert, no unusual noise, no warning lamps or messages of any kind — the left rear tire suffered a catastrophic tread/belt separatio…”
2025-12-22 · Visibility:defroster/Defogger/Hvac System“on a high humidity evening all of the windows fogged up but the climate system was completely unavailable to use. all of the buttons were “greyed out” and i could not operate the front or rear defroster. as a result, i had zero visibility a few moments after i started driving. i immediately had to pull over and look up how to reset the computer sys…”
2025-07-31 · Visibility/Wiper“intermittent issue where the rear view backup camera does not appear on screen. i receive a message of "camera temporarily unavailable." even when shifting to another gear then back to reverse, the camera will still not work and the same message will appear. i have the latest software update that was supposed to address this already-recalled issue …”
2025-07-18 · Back Over Prevention: Sensing System: Camera“rear view camera suddenly stopped working. the same problem happened 3 weeks back and polestat sent a software update that is supposed to fix the issue. read view camera worked for sometime, but again it is not working. in fact, no camera is working in this vehicle.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.