2025 Polestar Polestar 2 problems, complaints & recalls
Most-reported problem areas: Back Over Prevention: Sensing System: Camera (1)
🧭 Reliability snapshot
Compared against other Polestar Polestar 2 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Back Over Prevention:software 2025-09-15 · campaign 25V615000 · 27,816 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Back Over Prevention:software 2025-04-25 · campaign 25V280000 · 27,816 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Service bulletins (51)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-07-24 · 37894.1.0 · Service Bulletin/Repair Instructions
this is a tj - text only - no attachments - if the software version displayed in the csd is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no total upgrade is available in vida, follow the instructions under "service". not
Unknown Or Other 2026-06-26 · 36569.5.0 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 3 png files and 1 mp4 file csd stuck in recovery mode, icup. provide vehicle report.
Unknown Or Other 2026-06-13 · 37516.3.0 · Service Bulletin/Repair Instructions
this is a tj - text plus 1 pdf - if the customer reports the navigation map in the dim become black during driving or at start-up, follow the instructions under "service" (see attached picture tj_37516_1.pdf).
Electrical System 2026-05-23 · 37439.5.0 · Service Bulletin/Repair Instructions
this is a technical journal - text plus 1 .png attachment- if during a software download (swdl) at the workshop, and connected to vida, the csd (center stack display) turns black and the ihu (infotainment head unit) becomes stuck in programming mode or is unresponsive, follow the advice under "servi
Exterior Lighting 2026-05-06 · 35844.8.0 · Service Bulletin/Repair Instructions
this is a technical journal: headlamp condensation inside lens - note that normal condensation will not be solved by replacing the headlamp. the headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. to avoid or eliminate moisture in the headl
Power Train 2026-05-02 · 37798.1.0 · Service Bulletin/Repair Instructions
this is a tj - text only - no attachment - do not perform fault tracing or replace any parts before reading this journal. an acceleration constraint from a standstill when the driver's seatbelt is unbuckled has been implemented and should be regarded as expected behavior. the models listed in this j
Showing the 6 most recent of 51 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-09-04 · Back Over Prevention: Sensing System: Camera“see attached document for complaint. i am contacting you regarding recall rp1056, which addresses a known defect where the rearview camera image may fail to display, increasing the risk of a crash or personal injury while reversing . despite having the recall performed, my vehicle continues to experience the same issue-the rearview camera image in…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.