2023 Mercedes-Benz E 350 problems, complaints & recalls
Most-reported problem areas: Tires (1) · Service Brakes (1) · Electrical System:ignition:anti-Theft:immobilizer/Proximity:sensor (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz E 350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Fuel System, Gasoline:delivery:fuel Pump 2023-12-21 · campaign 23V880000 · 79,676 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Electrical System:adas:blindspot:sensors 2023-08-11 · campaign 23V574000 · 880 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
Risk: Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
Fix: Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.
Fuel System, Gasoline:delivery:fuel Pump 2023-06-26 · campaign 23V445000 · 143,551 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Service bulletins (142)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Power Train 2026-09-26 · LI27.00-P-073124 · Service Bulletin/Repair Instructions
complaint customer complaints relating to automatic transmission 725.0 (nag3 classic /9g‑tronic automatic transmission) and 725.1 (nag3 facelift/9g‑tronic automatic transmission facelift) for faster, more effective and more targeted diagnosis, intelligent predictive repair (ipr) has been developed a
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Engine 2026-09-17 · LI20.10-P-075374 · Service Bulletin/Repair Instructions
complaint red coolant warning in instrument cluster. fault codes u019f00 or u019f87 current/stored in mrg1 control unit. cause various causes remedy perform guided test for fault code u019f with xentry diagnosis. verify the following connections are clean and tight. correct any problems and retest p
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-09-14 · LI27.10-P-075869 · Service Bulletin/Repair Instructions
complaint only vehicles with a variable transfer case are affected. this can be identified through control unit n45 or n15/7 in the quick test. when accelerating with light load, vibrations or jolting sensation may come from the drivetrain. it may be mistaken for a harsh shift. cause modified oil qu
Showing the 6 most recent of 142 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-18 · Electrical System:ignition:anti-Theft:immobilizer/Proximity:sensor“an intoxalock ignition interlock device was installed in my 2023 mercedes-benz e-class on may 7, 2026. following installation, the vehicle experienced repeated electrical/no-start problems and incidents in which it became immobilized and could not be moved, requiring towing. on one occasion the vehicle became disabled on a roadway/highway, leaving…”
2026-03-12 · Unknown Or Other“while driving the vehicle in normal road conditions the car suddenly stop and activated the seat belts. this incidents has happened 4 times. the vehicle has been taken to the mercedez-benz service and it gas been released with no findings. i am concerned with this safety issue on my leased vehicle and the risk to cause a collision or injury. the la…”
2026-02-07 · Service Brakes“i am a small auto repair shop, in houston, texas. the driver's (left) side rear brake caliper bracket appears to be defective. the car came in with the mental to metal break wear on the driver's side, while the passenger's side brake pads still at 50% life. the break wear sensor didn't trigger the light, because there is only one sensor on the pass…”
2025-02-05 · Tires“have replace 5 tires since april 2024 due to damage from pot holes…”
2023-06-20 · Unknown Or Other“this is the second report filing about the trunk lid closing without initiating the automatic closure. in order to keep this record accurate, the vehicle was brought into the mercedes benz dealer, (where it was purchased), on may 23, 2023. the service advisor came to the car to instruct me on how to use the mechanism. he was unable to operate it co…”
2023-05-07 · Unknown Or Other“may 4, 2023 at approximately 5:45 pm, while reaching into the trunk of my car, the trunk lid came crashing down on me. to avoid being struck on the head, i blocked it with me left forearm. the trunk lid caused a large nasty and painful wound. i immediately texted my sales person, and text him a picture of my injury. i also left a voicemail message …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.