2024 Mercedes-Benz E 350 problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (2) · Suspension (1) · Latches/Locks/Linkages (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz E 350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Electrical System:wiring 2025-04-11 · campaign 25V240000 · 14 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E 350 4MATIC, E 450 4MATIC All-Terrain, and E 450 4MATIC vehicles. The 12-Volt and 48-Volt ground connections for the electrical wiring harness may not be secured properly, resulting in the ground connections overheating.
Risk: Overheated ground connections can increase the risk of a fire.
Fix: Dealers will inspect and repair the 12-Volt and 48-Volt ground connections as necessary, free of charge. Owner notification letters were mailed May 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Equipment:electrical:infotainment:software 2024-09-13 · campaign 24V688000 · 2,025 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Risk: An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Fix: Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System:wiring 2024-03-22 · campaign 24V224000 · 396 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E350 4Matic, E450 4Matic All-Terrain, and E450 4Matic vehicles. The transmission wiring harness may be routed too close to the driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will check the transmission wiring harness routing and correct it, if necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040007.
Electrical System:wiring:fuses And Circuit Breakers 2024-02-16 · campaign 24V115000 · 31,848 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Fix: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
Service bulletins (163)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-09-14 · LI35.31-P-080353 · Service Bulletin/Repair Instructions
complaint whining / humming noises (described as foghorn‑like) from the drivetrain in the rear axle area during cornering. (figure 1) on the above‑mentioned vehicles with a mileage up to 15,000 km (about 9,300 mi), noises can occur from the rear axle differential. cause drivetrain resonance caused b
Steering 2026-08-28 · LI46.35-P-067339 · Service Bulletin/Repair Instructions
complaint during part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. or rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). complaint does not impact the ability to safely steer or control
Structure:body 2026-08-24 · LI72.20-P-075746 · Service Bulletin/Repair Instructions
complaint tailgate opens unintentionally. cause accidental or unnoticed activation of the button to open the tailgate on the vehicle key. example: when stored in trouser pocket, handbag etc. remedy as of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a res
Showing the 6 most recent of 163 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-10-23 · Unknown Or Other“the car would not start, and displaying multiple rotating warnings. the car could not be shifted to neutral. the problem is going away after several hours by itself. only check engine light remaining after car is able to start. the problem happened three times, most recent on october 20th. the last two problems were potentially addressed by updatin…”
2025-02-12 · Latches/Locks/Linkages · 9,600 mi“the contact owns a 2024 mercedes-benz e350. the contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. the contact stated that the driver’s side door latch failed to securely close the door. the door latch had failed three times within a month. the vehicle was taken to the dealer who…”
2024-09-12 · Vehicle Speed Control“main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. all exterior lights went out during driving. no speedometer or other warning lights are working. it is a serious safety issue! turning the car off, waiting 10 minutes, and starting it again did not fix the issue no matter what…”
2024-08-29 · Vehicle Speed Control“the master central screen as well as the passenger screen that contains all features for radio, navigation, control of reading road signs, climate control and the like go black randomly during the four weeks i have owned the 2024 e class mercedes. it will reboot after 2-5 minutes with no lost data. dealer in cherry hill, nj did major software upda…”
2024-08-22 · Suspension“i’ve been hearing a creaking noise in the rear when coming to a stop. independent mechanic inspected it and said the subframe was severely rusted and that i probably should not drive long distances until it is fixed. they researched and said others have had similar issue. mercedes apparently is aware and offers an “extended warranty.” i have an app…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.