2002 Tiffin Phaeton problems, complaints & recalls
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2011-02-08 · campaign 11V082000 · 10,683 vehicles
Defect: TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Fix: TIFFIN MOTORHOMES IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
Service bulletins (10)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2025-03-12 · NHTSA #25E-004 (Cummins) · Other
csa-043 fccc chassis with cummins l9 engine low pressure fuel hose tiffin received from daimler campaign # f1016; cummins campaign # c7111. cummins inc. has decided that a defect which relates to motor vehicle safety exists in certain cummins l9 engines manufactured between 8/4/23 and 12/21/23. due
Equipment:appliance:air Conditioner 2015-11-24 · SB-36 · Service Bulletin/Repair Instructions
tiffin motorhomes: tsb contains notification of owner letter. select document search button below. two screws was not installed on the air condition units on the roof. *ta updated 11/24/15. *pe
Electrical System:wiring: Rear Compartment/Trunk 2015-07-16 · 16AWG · Service Bulletin/Repair Instructions
rv: instructions on how to install the charge solenoid wiring in a rv or vehicle. *ta
Equipment 2015-06-26 · C85-C86AC · Service Bulletin/Repair Instructions
tiffin motorhomes: tsb contains notification of owner letter. select document search button below. all tiffin motorhomes will be installing 2 back screws of the c85 and c86 a/c's to the roof of all tiffin motorhomes. *ta.
Engine And Engine Cooling:exhaust System:manifold/Header/Muffler/Tail Pipe 2014-05-23 · WI-269 · Service Bulletin/Repair Instructions
tiffin motorhomes: exhaust tip and pipes to the muffler on phaeton models needs to be installed. *ta
Equipment:recreational Vehicle/Trailer 2013-03-12 · WI-196 · Service Bulletin/Repair Instructions
tiffin motorhomes: tsb contains notification of owner letter. select document search button below. some tiffin motorhomes need driver/passenger seatbelts tightened on the mounting brackets located on the driver/passenger sidewall. *ta
Showing the 6 most recent of 10 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.