2020 Tiffin Phaeton problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (1) · Engine (1)
Safety recalls (3)
Seat Belts:rear/Other:anchorage 2021-11-05 · campaign 21V680000 · 10,409 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: Unsecured passengers have an increased risk of injury in the event of a crash.
Fix: Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-04-30 · campaign 21V306000 · 3,198 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Steering 2020-09-02 · campaign 20V534000 · 8 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020 Bus and Phaeton motorhomes. The steering pinch bolts may not have been properly tightened.
Risk: A loose steering pinch bolt can result in a loss of steering control, increasing the risk of a crash.
Fix: Tiffin will notify owners, and dealers will tighten the steering bolts to specification, free of charge. The recall began August 27, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.
Service bulletins (8)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2025-09-08 · CSA-045 · Other
tiffin sent out an addendum to be added to owner's manuals that states, "tiffin motorhomes recommends that all diesel units be refueled using standard automotive-grade diesel fuel pumps, rather than high-flow commercial truck stop pumps. the fuel delivery rate from commercial truck stop pumps is oft
Exterior Lighting 2025-06-09 · MCD-009 · Other
stopped using the lights we had been using due to expense. replaced with these, but these new lights have to be wired in instead of just clicking in. these are the instructions to wire in.
Engine And Engine Cooling 2024-04-19 · CSA-036 · Service Bulletin/Repair Instructions
faulty def sensors that due to shortage were not replaced. instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. this campaign will install an engine control module calibration as well as confirm and/or in
Wheels 2022-02-04 · CSA-11 · Service Bulletin/Repair Instructions
tiffin motorhomes was notified by daimler trucks north america on behalf of freightliner custom chassis corporation of a defect that exists on specific model year 2017 - 2022 freightliner custom chassis x-line chassis manufactured february 20, 2017 through november 18, 2021 that are equipped with a
Equipment:other:owners/Service/Other Manual 2022-02-02 · CSA-10 · Service Bulletin/Repair Instructions
tiffin mailed out a customer service advisory on a daimler field service campaign (sf637) as a curtesy. the subject is fccc viper low voltage display.
Electrical System 2021-10-08 · CSA-009 · Service Bulletin/Repair Instructions
fccc motorhome chassis rear pdmâs fl-856
Showing the 6 most recent of 8 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-02-16 · Exterior Lighting“i recently purchased this motorhome used. today, i discovered that the bulbs for both front turn signal lights are missing. normally, if a bulb burns out, you have the old one to match when searching for a repacement. however, my mh has no bulbs installed at all. i discussed this problem on the phone with the manufacturer today. tiffin is unwi…”
2021-05-05 · Engine“the epa came out with requirements in 2013 that all diesel engines have a pollution mitigating def (diesel exhaust fluid) system. apparently, the epa required the industry to measure the following three items with respect to blue def. - level of def - temperature of def - quality of def i have been told that the epa granted an extension of the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.