2018 Tiffin Phaeton problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Tires:sidewall (1) · Engine And Engine Cooling (1)
Safety recalls (5)
Seat Belts:rear/Other:anchorage 2021-11-05 · campaign 21V680000 · 10,409 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: Unsecured passengers have an increased risk of injury in the event of a crash.
Fix: Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-04-30 · campaign 21V306000 · 3,198 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Electrical System 2019-03-22 · campaign 19V228000 · 2,289 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.
Risk: The additional resistance can cause the wires to overheat, increasing the risk of a fire.
Fix: Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-111.
Structure:body:door 2018-05-25 · campaign 18V341000 · 1,223 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.
Risk: If the door comes open while the motorhome is moving, there is an increased risk of injury to the motorhome occupants.
Fix: Tiffin will notify owners, and dealers will adjust the door lock mechanism, free of charge. The recall began on June 18, 2018. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-110.
Equipment 2017-12-22 · campaign 17V841000 · 36,005 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the n
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.
Service bulletins (9)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Exterior Lighting 2025-06-09 · MCD-009 · Other
stopped using the lights we had been using due to expense. replaced with these, but these new lights have to be wired in instead of just clicking in. these are the instructions to wire in.
Engine And Engine Cooling 2024-04-19 · CSA-036 · Service Bulletin/Repair Instructions
faulty def sensors that due to shortage were not replaced. instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. this campaign will install an engine control module calibration as well as confirm and/or in
Wheels 2022-02-04 · CSA-11 · Service Bulletin/Repair Instructions
tiffin motorhomes was notified by daimler trucks north america on behalf of freightliner custom chassis corporation of a defect that exists on specific model year 2017 - 2022 freightliner custom chassis x-line chassis manufactured february 20, 2017 through november 18, 2021 that are equipped with a
Electrical System 2021-10-08 · CSA-009 · Service Bulletin/Repair Instructions
fccc motorhome chassis rear pdmâs fl-856
Fuel System, Diesel 2021-08-04 · CSA-004 · Service Bulletin/Repair Instructions
customer service advisory for cummins recall #21e032 and freightliner recall #21v-326 for high pressure fuel rail - freightliner chassis units built on by tiffin.
Equipment:recreational Vehicle/Trailer 2020-01-15 · TIFF 12-2019 · Service Bulletin/Repair Instructions
there is the possibility the water filter housing is installed incorrectly. if a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.
Showing the 6 most recent of 9 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-03-23 · Tires:sidewall“tire size 275/80/22.5 driving down highway 301, driver side steer tire’s side wall blew out with no warning. my motor home made a hard left, luckily no one was in that fast lane. i managed to recover control and started to head to the shoulder of the road. before i could reach the shoulder the rim cut the tire and threw it off the rim and into th…”
2021-09-03 · Engine And Engine Cooling · 22,000 mi · 💥 crash“the contact owns a 2018 tiffin phaeton rv. the contact stated that while driving approximately 60 mph, the dashboard instrument cluster lights suddenly began to flash off and on and the diesel emission fluid (def) sensor light remained illuminated before the vehicles decelerated independently to 5 mph. the vehicle was driven to a nearby service cen…”
2020-01-31 · Wheels“i saw a post on the tiffin rv forum regarding the valve stem stabilizers that freightliner provided on recent rv chassis equipped with a new style rim. i have a 2018 tiffin coach and had the same issue soon after i purchased it. i noticed that the valve stem was rubbing on the chrome wheel and in fact had rubbed off the chrome down to bare metal.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.