2019 Tiffin Phaeton problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Structure:body (1) · Engine (1)
Safety recalls (4)
Seat Belts:rear/Other:anchorage 2021-11-05 · campaign 21V680000 · 10,409 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: Unsecured passengers have an increased risk of injury in the event of a crash.
Fix: Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-04-30 · campaign 21V306000 · 3,198 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Electrical System 2019-03-22 · campaign 19V228000 · 2,289 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.
Risk: The additional resistance can cause the wires to overheat, increasing the risk of a fire.
Fix: Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-111.
Structure:body:door 2018-05-25 · campaign 18V341000 · 1,223 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.
Risk: If the door comes open while the motorhome is moving, there is an increased risk of injury to the motorhome occupants.
Fix: Tiffin will notify owners, and dealers will adjust the door lock mechanism, free of charge. The recall began on June 18, 2018. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-110.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Exterior Lighting 2025-06-09 · MCD-009 · Other
stopped using the lights we had been using due to expense. replaced with these, but these new lights have to be wired in instead of just clicking in. these are the instructions to wire in.
Engine And Engine Cooling 2024-04-19 · CSA-036 · Service Bulletin/Repair Instructions
faulty def sensors that due to shortage were not replaced. instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. this campaign will install an engine control module calibration as well as confirm and/or in
Wheels 2022-02-04 · CSA-11 · Service Bulletin/Repair Instructions
tiffin motorhomes was notified by daimler trucks north america on behalf of freightliner custom chassis corporation of a defect that exists on specific model year 2017 - 2022 freightliner custom chassis x-line chassis manufactured february 20, 2017 through november 18, 2021 that are equipped with a
Electrical System 2021-10-08 · CSA-009 · Service Bulletin/Repair Instructions
fccc motorhome chassis rear pdmâs fl-856
Fuel System, Diesel 2021-08-04 · CSA-004 · Service Bulletin/Repair Instructions
customer service advisory for cummins recall #21e032 and freightliner recall #21v-326 for high pressure fuel rail - freightliner chassis units built on by tiffin.
Equipment:recreational Vehicle/Trailer 2020-01-15 · TIFF 12-2019 · Service Bulletin/Repair Instructions
there is the possibility the water filter housing is installed incorrectly. if a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.
What owners report
2026-08-20 · Structure:body“while driving on the interstae the cargo door skin blew off. the door is approximately 48' x 28" this could have gone thru a windsheild and caused a fatal acident. this has been knowed that tiffin used defective glue in 2019' but they have not made a recall, they have corrected several other vehicles but not all of them manufactured with the defect…”
2023-10-11 · Unknown Or Other“i recently experienced a failure of the dash a/c on the ref rv. after calling freightliner, savannah to find our if they serviced dash a/c’s, which they informed me they did, i decided to have it inspected locally to rule out a quick fix like recharge the refrigerant. the mobile rv mechanic, whom i have used several times previously and is very c…”
2021-07-21 · Engine“engine fault codes 3364, 3031 & 1761. def head senor failed. derated the engine. travel speed reduced to 5 mph. replacement part backorder from tiffin motorhomes. limited information when availability.…”
2020-01-27 · Wheels · 8,800 mi“tl* the contact owns 2019 tiffin phaeton 35bh. the contact was driving at approximately 54 mph when the tmps indicated that the rear passenger tire pressure was low. upon stopping the vehicle and investigating, the contact noticed that rear passenger's side valve stem extension inner tire was dislodged. the contact also noticed that the rear driver…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.