2015 Tiffin Phaeton problems, complaints & recalls
Most-reported problem areas: Engine (1) · Air Bags (1)
Safety recalls (3)
Equipment 2017-12-22 · campaign 17V841000 · 36,005 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the n
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.
Equipment:recreational Vehicle/Trailer 2015-12-28 · campaign 15V880000 · 14,889 vehicles
Defect: Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.
Equipment:recreational Vehicle/Trailer 2015-05-19 · campaign 15V297000 · 304 vehicles
Defect: Tiffin Motorhomes, Inc.(Tiffin) is recalling certain model year 2015 Allegro Red 36 QSA, Allegro Red 38 QBA, Phaeton 40 QBH, and Phaeton 40 QKH motorhomes manufactured April 22, 2014, to May 8, 2015. In the affected vehicles, moisture may enter the slide-out controller and cause the "switch out" connection to short, and cause the motorhome slide-out section to extend while the motorhome is moving.
Risk: If the slide-out opens during transit, there is an increased risk of a vehicle crash.
Fix: Tiffin will notify owners, and dealers will install a relay to disconnect the power source of the slide-out, free of charge. The recall began on June 16, 2015. Owners may contact Tiffin customer service at 1-256-356-8661.
Service bulletins (10)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Exterior Lighting 2025-06-09 · MCD-009 · Other
stopped using the lights we had been using due to expense. replaced with these, but these new lights have to be wired in instead of just clicking in. these are the instructions to wire in.
Equipment:other:owners/Service/Other Manual 2017-11-10 · Letter to dealer · Service Bulletin/Repair Instructions
this was a letter to our dealers we sent out when we first heard of the kidde fire extinguisher recall, even though it was still unofficial. we knew our coaches on the dealers' lots contained kidde and could not be sold unreplaced.
Equipment:appliance:air Conditioner 2015-11-24 · SB-36 · Service Bulletin/Repair Instructions
tiffin motorhomes: tsb contains notification of owner letter. select document search button below. two screws was not installed on the air condition units on the roof. *ta updated 11/24/15. *pe
Equipment Adaptive/Mobility 2015-08-11 · SB-49 · Service Bulletin/Repair Instructions
tiffin motorhomes: tsb contains an owner's notification letter. select document search button below. two misplaced wires for generator, were not shipped for some motorhomes, and generator will fail to start correctly due to being the ags module's power wire. model 2016 allegros, allegro reds, ph
Equipment 2015-08-05 · SB-48 · Service Bulletin/Repair Instructions
tiffin motorhomes: tsb contains an owner notification letter. select document search button below. information provided on instructions for installing lock washers for house battery disconnect solenoid. model 2016 allegro red, phaeton and allegro busses. *pe
Electrical System:wiring: Rear Compartment/Trunk 2015-07-16 · 16AWG · Service Bulletin/Repair Instructions
rv: instructions on how to install the charge solenoid wiring in a rv or vehicle. *ta
Showing the 6 most recent of 10 bulletins. Search all of them free at nhtsa.gov.
What owners report
2017-01-16 · Engine · 5,000 mi · 🔥 fire“cummins inc. issued a field action, atc1747 to prevent pressurized engine fuel leaks. we received a letter from cummins dated july 28 2016 strongly encouraging cummins complimentary installation of fuel supply line isolators on #1 and #6 fuel injectors. cummins is now saying that we didn't act on the offer quickly enough and they've retracted thei…”
2015-08-14 · Air Bags · 2,009 mi“driving west on interstate 80 in pennsylvania ran over a severe pothole then when pulling into a parking area noticed a loud air leak from the rear which rendered the vehicle undrivable. read that others had this issue on the same vehicle and am concerned that this is an issue if the air pressure drops below 65psi the vehicle will come to a sudden…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.