2021 Tiffin Phaeton problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (1) · Structure:body:step/Ladder (1) · Electrical System: Instrument Cluster/Panel (1)
Safety recalls (7)
Equipment:recreational Vehicle/Trailer:lpg Systems 2022-07-20 · campaign 22V511000 · 1,323 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2023 Allegro, Red 340, 2021-2022 Phaeton, Breeze, Allegro Red 360, and 2022 Bay motorhomes. The output line on the LPG tanks may not connect properly to the service valve, which can cause a propane leak.
Risk: A propane leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed September 18, 2022. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-124.
Seat Belts:rear/Other:anchorage 2021-11-05 · campaign 21V680000 · 10,409 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: Unsecured passengers have an increased risk of injury in the event of a crash.
Fix: Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
Electrical System:wiring 2021-10-07 · campaign 21V783000 · 111 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2022 Phaeton recreational vehicles. During manufacturing, an electrical outlet was not installed as intended, resulting in an open electrical wire inside the wall.
Risk: An open electrical wire can increase the risk of a fire.
Fix: Dealers will inspect the vehicle and install an outlet on the wire, free of charge. Owner notification letters were mailed October 27, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-119.
Fuel System, Diesel:delivery:hoses, Lines/Piping, And Fittings 2021-07-20 · campaign 21V545000 · 330 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2022 Allegro Bus and Phaeton motorhomes, equipped with certain Cummins L9 diesel engines. A fuel leak may occur from the fuel hose between the fuel pump and remote filter head.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will replace the fuel hoses, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-117.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-04-30 · campaign 21V306000 · 3,198 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Structure:body:roof And Pillars 2021-04-15 · campaign 21V265000 · 215 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021 Phaeton motorhomes, equipped with a roof mounted passenger side awning. A roof mounted body panel may have been improperly attached to the roof.
Risk: The roof mounted body panel may detach and become a road hazard, increasing the risk of a crash.
Fix: Tiffin will notify owners, and dealers will inspect and, if necessary, properly adhere the body panel, free of charge. Owner letters were mailed April 26, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-115.
Tires:valve 2021-03-18 · campaign 21V193000 · 37 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021 Phaeton recreational vehicles. The valve stem stabilizer can become loose, allowing the valve stem extender to contact the wheel.
Risk: If the valve stem extender rubs on the wheel, it can cause a loss of tire pressure, increasing the risk of a crash.
Fix: Tiffin will notify owners, and dealers will replace the valve stem stabilizer, free of charge. The recall began April 22, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-114.
Service bulletins (8)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2025-09-08 · CSA-045 · Other
tiffin sent out an addendum to be added to owner's manuals that states, "tiffin motorhomes recommends that all diesel units be refueled using standard automotive-grade diesel fuel pumps, rather than high-flow commercial truck stop pumps. the fuel delivery rate from commercial truck stop pumps is oft
Exterior Lighting 2025-06-09 · MCD-009 · Other
stopped using the lights we had been using due to expense. replaced with these, but these new lights have to be wired in instead of just clicking in. these are the instructions to wire in.
Engine And Engine Cooling 2024-04-19 · CSA-036 · Service Bulletin/Repair Instructions
faulty def sensors that due to shortage were not replaced. instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. this campaign will install an engine control module calibration as well as confirm and/or in
Tires:pressure Monitoring And Regulating Systems 2022-07-20 · CSA-022 · Service Bulletin/Repair Instructions
freightliner custom chassis corporation (fccc), has decided that a defect which relates to motor vehicle safety exists on certain model years 2017-2022 freightliner custom chassis corporation xcm, xcp, xcr, and xcs vehicles manufactured december 15, 2015, through july 22, 2021. the tire pressure m
Tires:pressure Monitoring And Regulating Systems 2022-04-21 · CSA-015 · Service Bulletin/Repair Instructions
fccc xc valor tire pressure monitoring system (tpms) - daimler states that on certain vehicles and under certain circumstances, the tire pressure monitoring system (tpms) may display incorrect information such as maximum temperature and tire pressure, and /or a message that the tries are under or o
Wheels 2022-02-04 · CSA-11 · Service Bulletin/Repair Instructions
tiffin motorhomes was notified by daimler trucks north america on behalf of freightliner custom chassis corporation of a defect that exists on specific model year 2017 - 2022 freightliner custom chassis x-line chassis manufactured february 20, 2017 through november 18, 2021 that are equipped with a
Showing the 6 most recent of 8 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-02-14 · Structure:body:step/Ladder“the electric step on our coach broken on the road with the gear box issue and get loose , it is very dangerous to run with the electric step open to get people injured and also for the people that disembarked from the motor home, we feel that electrical step should have a safety when it is close .…”
2021-12-08 · Electrical System: Instrument Cluster/Panel · 6,000 mi“the contact owns a 2021 tiffin phaeton motorhome. the contact stated that while driving at 65 mph, the instrument cluster went black and was inoperable. the vehicle was taken to the dealer and diagnosed with loose wiring. the dealer repaired the vehicle on six separate occasions; however, the failure recurred. the manufacturer was made aware of the…”
2020-11-16 · Visibility/Wiper · 2,752 mi“upon purchasing this 2021 tiffin phaeton rv, i realized the "a pillars" caused mirror and visual obstruction. initially believing it was a mirror adjustment, i learned that the driver seat was not centered on the steering wheel / dashboard and it was positioned to the left approx. 2"-3". not only does this prevent a clear view to the mirrors, but…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.