2007 Tiffin Phaeton problems, complaints & recalls
Most-reported problem areas: Equipment (1)
Safety recalls (4)
Visibility:windshield Wiper/Washer 2016-07-13 · campaign 16V532000 · 10,351 vehicles
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.
Risk: If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.
Fix: Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-100.
Service Brakes, Hydraulic:pedals And Linkages 2011-08-25 · campaign 11V452000 · 1,960 vehicles
Defect: TIFFIN MOTORHOMES IS RECALLING CERTAIN MODEL YEAR 2007-2011 PHAETON, MY 2008-2010 BUS, AND MY 2010 ALLEGRO MOTORHOMES EQUIPPED WITH KONGSBERG AUTOMOTIVE ADJUSTABLE BRAKE PEDALS. THE ADJUSTABLE BRAKE PEDAL ARM MAY LOOSEN ALLOWING THE ARM TO ROTATE AROUND ITS SHAFT AND SWING IN FRONT OF THE ACCELERATOR PEDAL, REDUCING BRAKING FUNCTION.
Risk: A LOOSE BRAKE PEDAL INCREASES THE RISK OF A CRASH.
Fix: DAMILER TRUCKS (DTNA) IS PERFORMING RECALL REPAIRS AND NOTIFICATION TO OWNERS. THE OWNERS WERE INITIALLY NOTIFIED BY DTNA TRUCKS ON DECEMBER 22, 2009, AND A FOLLOW UP NOTICE WAS MAILED TO OWNERS ON JULY 20, 2011. OWNERS MAY CONTACT DTNA WARRANTY CLAIMS DEPARTMENT AT 1-800-547-0712 OR TIFFIN MOTORHOMES AT 1-256-356-8661 FOR MORE INFORMATION.
Equipment:recreational Vehicle/Trailer 2011-02-08 · campaign 11V082000 · 10,683 vehicles
Defect: TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Fix: TIFFIN MOTORHOMES IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
Equipment:recreational Vehicle/Trailer 2010-11-22 · campaign 10V585000 · 2,717 vehicles
Defect: TIFFIN IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Fix: TIFFIN IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR TIFFIN AT 1-256-356-8661.
Service bulletins (11)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2017-11-10 · Letter to dealer · Service Bulletin/Repair Instructions
this was a letter to our dealers we sent out when we first heard of the kidde fire extinguisher recall, even though it was still unofficial. we knew our coaches on the dealers' lots contained kidde and could not be sold unreplaced.
Equipment:appliance:air Conditioner 2015-11-24 · SB-36 · Service Bulletin/Repair Instructions
tiffin motorhomes: tsb contains notification of owner letter. select document search button below. two screws was not installed on the air condition units on the roof. *ta updated 11/24/15. *pe
Electrical System:wiring: Rear Compartment/Trunk 2015-07-16 · 16AWG · Service Bulletin/Repair Instructions
rv: instructions on how to install the charge solenoid wiring in a rv or vehicle. *ta
Equipment 2015-06-26 · C85-C86AC · Service Bulletin/Repair Instructions
tiffin motorhomes: tsb contains notification of owner letter. select document search button below. all tiffin motorhomes will be installing 2 back screws of the c85 and c86 a/c's to the roof of all tiffin motorhomes. *ta.
Engine And Engine Cooling:exhaust System:manifold/Header/Muffler/Tail Pipe 2014-05-23 · WI-269 · Service Bulletin/Repair Instructions
tiffin motorhomes: exhaust tip and pipes to the muffler on phaeton models needs to be installed. *ta
Equipment:recreational Vehicle/Trailer 2013-03-12 · WI-196 · Service Bulletin/Repair Instructions
tiffin motorhomes: tsb contains notification of owner letter. select document search button below. some tiffin motorhomes need driver/passenger seatbelts tightened on the mounting brackets located on the driver/passenger sidewall. *ta
Showing the 6 most recent of 11 bulletins. Search all of them free at nhtsa.gov.
What owners report
2010-11-23 · Equipment“tl*the contact owns a 2007 tiffin phaeton. the contact stated that he received a recall notice informing him to unplug the norcold refrigerator because the high temperature sensor may cause death and/or injury. the contact and the mechanic tried to contact the manufacturer seven times and was unable to reach anyone. updated 03/16/11 *bf upda…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.