2011 Ford Transit Connect problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (6) · Power Train (4) · Vehicle Speed Control (2)
🧭 Reliability snapshot
Compared against other Ford Transit Connect model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
20 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Visibility:windshield Wiper/Washer 2012-08-02 · campaign 12V374000 · 16,330 vehicles
Defect: Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.
Risk: If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall began on August 15, 2012. Owners may contact Ford at 1-866-436-7332.
Service bulletins (16)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions
ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
Equipment 2024-04-24 · SSM 52476 · Service Bulletin/Repair Instructions
all accessory stick-on keyless entry keypads come with a wallet card containing the master code. if the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. unlike the integrated (wired) factory keypad,
Structure 2023-04-04 · SSM 51536 · Service Bulletin/Repair Instructions
for 2000-2024 ford and lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. it is also not recommended to order a replacement module using a vehicle identification number (vin) from a different vehicle. most modules on these affe
Equipment:electrical 2018-01-10 · SSM 47009 · Service Bulletin/Repair Instructions
the accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts and service - parts product line information - keys/entry dev
Equipment:electrical 2018-01-10 · SSM 47009 · Service Bulletin/Repair Instructions
the accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts and service - parts product line information - keys/entry dev
Visibility:power Window Devices And Controls 2015-07-01 · 44863 · Service Bulletin/Repair Instructions
ford: no service action is recommended for this condition. please use at your discretion. various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open. *ta
Showing the 6 most recent of 16 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-03-11 · Visibility/Wiper“passenger side wiper arm came off during a recent rain storm. i have contacted my local ford dealer and ford customer service in regards to 12s36 (nhtsa #12v-374). ford explained it effects certain model years, produced during a certain time, at a certain manufacture facility. my vehicle meets all of the parameters, yet they will not honor the r…”
2020-03-25 · Power Train · 15,000 mi“when half or 3/4 loaded going up a hill on hwy van down shifts a jerks in to gear . feels like you got kicked off a horse . most noticable between 40mph and 50 mph.. this has damaged 3 sets of motor mounts in 117,000 miles started st 15000 miles and getting worse at dealer again…”
2019-06-13 · Power Train · 155,650 mi“transmission is locked and is burn…”
2019-04-04 · Electrical System · 27,900 mi“multiple times, the electrical systems seems to just shut down while driving. with no warning all the lights and dash indicators will flash and all go out. engine will briefly run, then quit. several times been very lucky to get off road or freeway without incident. ford dealer worked on it for 1+ yrs, replaced alternator and battery. i've trou…”
2019-03-04 · Service Brakes · 117,000 mi“tl* the contact owns a 2011 ford transit connect. while driving various speeds and depressing the brake pedal, the vehicle was slow to decelerate. also, brake fluid was leaking from the vehicle and the brake warning indicator illuminated. the vehicle was towed to the contact's residence. prater ford (704 s wall st, calhoun, ga 30701, (706) 629-2883…”
2018-07-29 · Structure:body“when locking and unlocking the van it does not always unlock the back doors for the sliding doors have to climb over the front seats to manually unlock them difficult to get children out of the back seat extreme problem in an emergency …”
2018-07-08 · Engine · 244,000 mi“purchased this vehicle about a week ago and did a basic tuneup, oil change and spark plugs. i ordered a after market filter from k&n and had to wait a week before it arrived. air filter was not replaced yet but hoping it would help with accelerating. the a/c worked well as long as the vehicle was driving but stopped blowing cold air during idle. a …”
2015-12-09 · Engine · 81,000 mi“driving on the free way at 80 mph and car stalls. check engine light and wrench light came on. pulled to the side restarted car everything was normal again. a few days later started doing again and more often. i am afraid to ride my car it is a safety issue. i put a scanner on the car and "throttle stuck closed code came on". i will take it in to t…”
2015-11-11 · Visibility/Wiper · 65,455 mi“the windshield wipers run all the time.…”
2015-10-30 · Visibility/Wiper · 98,000 mi“we had a windshield wiper fly off while driving in a storm. when we brought it to repair shop the other wiper fell off. we did research online and showed some vehicles for that issue were recalled but ours was not. obviously this is a defect and ford will not pay.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.