2017 Ford Transit Connect problems, complaints & recalls
Most-reported problem areas: Service Brakes (4) · Electrical System (3) · Visibility/Wiper (2)
🧭 Reliability snapshot
Compared against other Ford Transit Connect model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (6)
Back Over Prevention: Sensing System: Camera 2025-09-03 · campaign 25V572000 · 1,456,417 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 202
Visibility:fixed Panaramic Roof/Sky Light Assembly 2024-04-26 · campaign 24V294000 · 1,315 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.
Risk: A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.
Fix: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.
Power Train:shift Linkage/Cable/Rod 2022-06-10 · campaign 22V413000 · 2,925,968 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:shift Linkage/Cable/Rod 2021-05-24 · campaign 21V376000 · 192,080 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Seat Belts:pretensioner 2020-05-27 · campaign 20V305000 · 1,616 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.
Risk: In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.
Visibility:sun/Moon Roof Assembly 2020-05-08 · campaign 20V260000 · 5,088 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.
Fix: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.
Service bulletins (94)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-04-20 · 25N15 S1 · Other
customer satisfaction program 25n15 - supplement #1 certain 2015-2019 model year multiple vehicle lines rear view camera inspection for one-time replacement
Unknown Or Other 2026-03-25 · 25N17 · Other
advance notice – customer satisfaction program 25n17 certain 2015-2025 model year multiple vehicle lines rear view camera replacement if required after dealer evaluation
Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions
ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
Electrical System 2025-11-26 · TSB 25-2570 · Service Bulletin/Repair Instructions
this article supersedes tsb 24-2165 to update the tsb service procedure. some vehicles listed in the model statement above may exhibit various sync performance related concerns including but not limited to: display operation concerns navigation inoperative voice recognition concerns phone co
Power Train 2025-11-12 · SSM 54366 · Service Bulletin/Repair Instructions
some 2015-2021 ford and lincoln vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. pinpoint test hk in the powertrain control and emissions diagnosis (pc/ed) or in section 303-14 of th
Unknown Or Other 2024-10-10 · SSM 53040 · Service Bulletin/Repair Instructions
while performing a transmission repair on some 2012-2024 ford and lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
Showing the 6 most recent of 94 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-24 · Back Over Prevention · 92,000 mi“the contact owns a 2017 ford transit connect. the contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen with the message "camera unavailable. the contact stated that the vin was not included in nhtsa campaign number: 25v572000 (back over prevention). the local dealer was contacted. the vehicle was not r…”
2026-03-03 · Back Over Prevention · 80,000 mi“the contact owns a 2017 ford transit connect. the contact received notification of nhtsa campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that the back-over preventi…”
2025-11-01 · Service Brakes“rear brake lights work when locking and unlocking van however the passenger brake light does not work when pushing the brake pedal to stop van…”
2025-01-23 · Power Train:driveline:differential Unit“see attached document for complaint…”
2024-11-14 · Visibility · 50,000 mi“the contact owns a 2017 ford transit connect. the contact stated that while reversing with the rearview camera engaged, the screen became blurry or blank. there were no warning lights illuminated. the contact stated that the failure was due to nhtsa campaign number: 20v575000 (visibility, back over prevention). the local dealer was not contacted. t…”
2024-07-18 · Service Brakes, Hydraulic · 26,000 mi“the contact owns a 2017 ford transit connect. the contact stated that while driving at approximately 50 mph, the front driver’s side brakes malfunctioned, and the front driver’s side wheel failed to properly rotate. the contact later examined the vehicle and discovered that the front driver’s side brake pad had become stuck to the brake rotor. the …”
2024-05-15 · Service Brakes“the brakes on my car would not release. after trying to repair we determined it was due to the abs module. since the module has to be programed by a dealer to communicate with the ecm, i stopped and turned the car over to a ford dealer. my car was built just outside a documented recall on the abs module. i told ford thir but they did not cove…”
2024-04-07 · Electrical System“this was happened [xxx] in mesa co in winter storms negative temperatures and foot of heavy snow far away from anything car simultaneously looks with running engines when i went out of the car with my winter gear and telephone inside. for 4-5 hours didn’t find any body . i thinking i’m going to die. information redacted pursuant to the freedom of …”
2023-11-10 · Visibility/Wiper“while driving my 2017 ford transit connect at highway speed the panoramic sun roof and attached sun shade completely separated from the vehicle flew into the air and landed in the lanes of travel the vehicle behind me was nearly struck. this is an obvious safety issue had the glass struck another vehicle it would have likely caused serious damage a…”
2023-09-08 · Visibility:fixed Panaramic Roof/Sky Light Assembly · 30,000 mi“the contact owns a 2017 ford transit connect. the contact stated that there was a windy sound coming from the sunroof of the vehicle. the sound had been progressing as if there was a fracture or separation between the sunroof and the roof sub frame. the contact learned of nhtsa campaign number: 20v260000 (visibility) however, the vin was not includ…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.