2015 Ford Transit Connect problems, complaints & recalls
Most-reported problem areas: Power Train (9) · Structure:body (8) · Latches/Locks/Linkages (7)
🧭 Reliability snapshot
Compared against other Ford Transit Connect model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
45 NHTSA complaints that reported an odometer reading.
Safety recalls (11)
Back Over Prevention: Sensing System: Camera 2026-10-06 · campaign 26V650000 · 506 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2015 Transit Connect vehicles that were previously remedied under NHTSA recall number 25V572. The rearview camera may display a distorted, inverted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that displays an inverted, distorted, intermittent, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed in October 14, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S73. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 7, 2026.
Back Over Prevention: Sensing System: Camera 2025-09-03 · campaign 25V572000 · 1,456,417 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 202
Latches/Locks/Linkages:doors:latch 2023-07-21 · campaign 23V502000 · 112,225 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
Risk: An unlatched door can open while driving, increasing the risk of injury.
Fix: Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.
Power Train:shift Linkage/Cable/Rod 2022-06-10 · campaign 22V413000 · 2,925,968 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:shift Linkage/Cable/Rod 2021-05-24 · campaign 21V376000 · 192,080 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Latches/Locks/Linkages:doors:latch 2020-06-08 · campaign 20V331000 · 2,147,323 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to beli
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Visibility:sun/Moon Roof Assembly 2020-05-08 · campaign 20V260000 · 5,088 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.
Fix: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.
Engine And Engine Cooling:engine 2017-03-27 · campaign 17V209000 · 208,584 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Risk: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Fix: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Latches/Locks/Linkages:doors:latch 2016-09-06 · campaign 16V643000 · 2,046,297 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Electrical System: Instrument Cluster/Panel 2015-06-24 · campaign 15V406000 · 184,519 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to
Risk: If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Fix: Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Fuel System, Gasoline:delivery:fuel Pump 2015-01-09 · campaign 15V005000 · 54,543 vehicles
Defect: Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufac
Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Service bulletins (74)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-18 · 26M02 · Other
customer satisfaction program 26m02 certain 2015 model year transit connect vehicles with 2.5l engine catalytic converter replacement, if required after dealer evaluation
Electrical System 2026-07-15 · 25N15 · Other
2015 transit connect only under 25n15 - paused effective july 15, 2026 - july 15, 2026 - 2015 transit connect only under 25n15 - paused effective july 15, 2026 awareness communication monitor fsa landing page in pts for further details - certain 2015-2019 model year multiple vehicle lines - rear vie
Unknown Or Other 2026-04-20 · 25N15 S1 · Other
customer satisfaction program 25n15 - supplement #1 certain 2015-2019 model year multiple vehicle lines rear view camera inspection for one-time replacement
Unknown Or Other 2026-03-25 · 25N17 · Other
advance notice – customer satisfaction program 25n17 certain 2015-2025 model year multiple vehicle lines rear view camera replacement if required after dealer evaluation
Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions
ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
Power Train 2025-11-12 · SSM 54366 · Service Bulletin/Repair Instructions
some 2015-2021 ford and lincoln vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. pinpoint test hk in the powertrain control and emissions diagnosis (pc/ed) or in section 303-14 of th
Showing the 6 most recent of 74 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-14 · Back Over Prevention · 150,000 mi“the contact owns a 2015 ford transit connect. the contact received notification of nhtsa campaign number: 25v572000 (back over prevention); however, the part for the repair was unavailable. the contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. the screen would display a blank screen. the back o…”
2026-02-06 · Visibility/Wiper“i am submitting this complaint to report an unresolved safety recall and the inability to obtain a timely inspection or repair, which i believe places me and my family at increased risk of a crash. my vehicle is a 2015 ford transit connect. the vehicle is subject to ford safety recall 25s89 and nhtsa recall 25v572, concerning a failure of the rearv…”
2025-11-21 · Unknown Or Other“no remedy from ford for this recall since september 8 2025. this is a work vehicle i can not use until recall fixed …”
2025-10-14 · Latches/Locks/Linkages“the contact owns a 2015 ford transit connect. the contact received notifications of nhtsa campaign numbers: 20v331000 (latches/locks/linkages), 23v502000 (latches/locks/linkages), and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. the contact stated that the dealer refused to perform the recall…”
2025-05-30 · Back Over Prevention · 65,000 mi“the contact owns a 2015 ford transit connect. the contact stated while reversing, the back over prevention camera system failed to function as intended. the contact stated that the back over prevention camera system independently activated and deactivated. in addition, the contact stated that occasionally the back over prevention camera system was …”
2024-12-27 · Electrical System:instrument Panel:speedometer/Odometer · 49,000 mi“the contact owns a 2015 ford transit connect. the contact stated while driving 35 mph, the vehicle speedometer failed to display the speed of the vehicle. the vehicle was not taken to a dealer or independent mechanic for diagnoses or repairs. the manufacturer was not notified of the failure and offered no assistance. the contact was referred to cal…”
2024-07-23 · Structure:interior Panels:door · 133,934 mi“the contact owns a 2015 ford transit connect. the contact stated while her husband was closing the door, he heard an abnormal sound. the driver removed the panel and located a separation. the side panels had separated, and he became aware that water was entering the vehicle. there were no warning lights illuminated. the contact stated that the fail…”
2024-06-26 · Unknown Or Other · 122,959 mi“the rear passenger side sliding door fell off the track and fell off the vehicle, while the door was being closed. i originally reported difficulty to the dealership shortly after purchasing the vehicle around 2016. i asked the dealership on multiple occasions to fix the door sliding issue. i was told there was nothing they could do to fix it. the …”
2024-06-21 · Engine And Engine Cooling · 190,000 mi“the contact owns a 2015 ford transit connect. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the contact became aware that the engine was overheating. the contact was not able to pull the vehicle to the side of the road and was forced to keep driving. the vehicle was taken to an indepe…”
2024-02-27 · Structure:body“sliding side door on passenger side of van breaks free from the detente designed to hold it in the open position causing it to violently and suddenly close if the van is parked on a grade. the safety of others is put at risk if passengers, particularly young children, are attempting to enter or exit the vehicle. the problem was reproduced and conf…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.