2016 Ford Transit Connect problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (8) · Structure:body (8) · Power Train (8)
🧭 Reliability snapshot
Compared against other Ford Transit Connect model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
61 NHTSA complaints that reported an odometer reading.
Safety recalls (10)
Back Over Prevention: Sensing System: Camera 2025-09-03 · campaign 25V572000 · 1,456,417 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 202
Latches/Locks/Linkages:doors:latch 2023-07-21 · campaign 23V502000 · 112,225 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
Risk: An unlatched door can open while driving, increasing the risk of injury.
Fix: Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.
Power Train:shift Linkage/Cable/Rod 2022-06-10 · campaign 22V413000 · 2,925,968 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Visibility:windshield 2022-03-25 · campaign 22V192000 · 39,720 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
Risk: During a crash, the windshield may detach from the vehicle, increasing the risk of injury.
Fix: Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.
Power Train:shift Linkage/Cable/Rod 2021-05-24 · campaign 21V376000 · 192,080 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Latches/Locks/Linkages:doors:latch 2020-06-08 · campaign 20V331000 · 2,147,323 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to beli
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Seat Belts:pretensioner 2020-05-27 · campaign 20V305000 · 1,616 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.
Risk: In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.
Visibility:sun/Moon Roof Assembly 2020-05-08 · campaign 20V260000 · 5,088 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.
Fix: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.
Latches/Locks/Linkages:doors:latch 2016-09-06 · campaign 16V643000 · 2,046,297 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Fix: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Electronic Stability Control (Esc) 2016-06-29 · campaign 16V482000 · 1,895 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2016 Transit Connect vehicles manufactured February 22, 2016, through June 16, 2016. The brake Hydraulic Control Unit (HCU) pump may be contaminated with metallic debris. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Risk: If the brake HCU pump is contaminated, the performance of the electronic stability control and related brake systems may degrade, increasing the risk of a crash.
Fix: Ford will notify owners and dealers will replace the brake HCU pump, free of charge. The recall began on August 22, 2016. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 16C10.
Service bulletins (98)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-04-20 · 25N15 S1 · Other
customer satisfaction program 25n15 - supplement #1 certain 2015-2019 model year multiple vehicle lines rear view camera inspection for one-time replacement
Unknown Or Other 2026-03-25 · 25N17 · Other
advance notice – customer satisfaction program 25n17 certain 2015-2025 model year multiple vehicle lines rear view camera replacement if required after dealer evaluation
Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions
ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
Electrical System 2025-11-26 · TSB 25-2570 · Service Bulletin/Repair Instructions
this article supersedes tsb 24-2165 to update the tsb service procedure. some vehicles listed in the model statement above may exhibit various sync performance related concerns including but not limited to: display operation concerns navigation inoperative voice recognition concerns phone co
Power Train 2025-11-12 · SSM 54366 · Service Bulletin/Repair Instructions
some 2015-2021 ford and lincoln vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. pinpoint test hk in the powertrain control and emissions diagnosis (pc/ed) or in section 303-14 of th
Unknown Or Other 2024-10-10 · SSM 53040 · Service Bulletin/Repair Instructions
while performing a transmission repair on some 2012-2024 ford and lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
Showing the 6 most recent of 98 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-20 · Unknown Or Other“on xxx at 1820 hrs cst i was traveling westbound on hwy xxx between [xxx] and central [xxx] [xxx]. the weather was sunny, temp 88 degrees. as i was driving between 60 and 65 mph with cars in front as well as behind me i heard a very loud “explosion” type noise. it was loud and quite scary and unexpected. the car then became very loud and windy. i …”
2026-06-17 · Visibility/Wiper“2 years ago (approx.) i brought my van to sound ford in renton, wa. for the windshield recall. two employees inspected my windshield and said they could not do the recall because they found a micro-pit in the glass. they told me to get my insurance to replace the windshield. i called my insurance but they said they won't replace the windshield unle…”
2026-03-16 · Back Over Prevention · 100,000 mi“the contact owns a 2016 ford transit connect. the contact received notification of nhtsa campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. the contact stated that while shifted to reverse(r), the rearview camera image failed to display a clear image. the local dealer advised the cont…”
2026-02-04 · Wheels“was driving to work passenger front wheel locked overheating brakes and smoking had to have towed to jones ford in shalotte north carolina today…”
2025-11-20 · Engine And Engine Cooling:engine:oil/Lubrication“see attached document for complaint.…”
2025-11-14 · Visibility:sun/Moon Roof Assembly · 165,000 mi“the contact owns a 2016 ford transit connect. the contact stated that while driving at an undisclosed speed, the glass panel from the sunroof unexpectedly detached from the vehicle. the vehicle was taken to the dealer, where it was determined that the adhesive securing the sunroof glass had failed, causing the panel to detach. the contact was infor…”
2025-10-15 · Lane Departure: Blind Spot Detection“all these problems started when the rear camera quite working. …”
2025-09-16 · Service Brakes“the brakes suddenly locked up while i was driving which could have caused an accident. luckily it did not cause me to swerve into oncoming traffic and no one was behind me at the time. this was caused by the abs unit hydraulic control assembly. it was the right front and left rear calipers locking. my vehicle only has 44,401 miles on it. the d…”
2025-07-18 · Latches/Locks/Linkages · 80,000 mi“the contact owns a 2016 ford transit connect. the contact stated that while driving at various speeds, the rear sliding door failed to remain securely closed. the local dealer was contacted; however, the contact was advised that the failure was not related to a recall. the vehicle was not repaired. the contact related to the failure to nhtsa campai…”
2025-07-14 · Visibility · 91,387 mi“the contact owns a 2016 ford transit connect. the contact received notification of nhtsa campaign number: 20v260000 (visibility). the contact stated that while one of the employees was driving at various speeds, the sunroof collapsed. the local dealer was contacted. the vehicle was repaired. the contact noticed that the sun visor was not installed.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.