🚗 AutoDefect IQ

2014 Ford Transit Connect problems, complaints & recalls

Most-reported problem areas: Structure:body (21) · Fuel/Propulsion System (11) · Power Train (10)

🧭 Reliability snapshot

53 /100
⚠ Known trouble spots — research carefully

Compared against other Ford Transit Connect model years — complaint volume vs the model's median year, recalls and severity. How we score →

🛣️ Complaints by mileage

<25k miles: 17 complaints 17 <25k 25–50k miles: 14 complaints 25–50k 50–75k miles: 15 complaints 50–75k 75–100k miles: 10 complaints 75–100k 100–125k miles: 8 complaints 100–125k 125–150k miles: 3 complaints 125–150k 150k+ miles: 9 complaints 150k+

76 NHTSA complaints that reported an odometer reading.

128
Complaints
15
Recalls
66
Service bulletins
3
Crashes reported
1
Fires reported
0
Deaths

Safety recalls (15)

Latches/Locks/Linkages:doors:latch 2023-07-21 · campaign 23V502000 · 112,225 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

Risk: An unlatched door can open while driving, increasing the risk of injury.

Fix: Dealers will inspect and replace the front door latches as necessary, free of charge.  Owner notification letters were mailed February 2, 2024.  Owners may contact Ford customer service 1-866-436-7332.  Ford's number for this recall is 23S36.

Power Train:shift Linkage/Cable/Rod 2022-06-10 · campaign 22V413000 · 2,925,968 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Visibility:fixed Panaramic Roof/Sky Light Assembly 2021-12-16 · campaign 21V977000 · 311 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2014 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body, which may result in the panel separating from the vehicle.

Risk: Panoramic roof panel separation while driving can increase the risk of an injury or crash.

Fix: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. This recall is an expansion of NHTSA recall number 16V-695. Owner notification letters were mailed January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.

Power Train:shift Linkage/Cable/Rod 2021-05-24 · campaign 21V376000 · 192,080 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Fix: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Latches/Locks/Linkages:doors:latch 2020-06-08 · campaign 20V331000 · 2,147,323 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to beli

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Fix: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Visibility:sun/Moon Roof Assembly 2020-05-08 · campaign 20V260000 · 5,088 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Fix: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

Engine And Engine Cooling:engine 2017-03-27 · campaign 17V209000 · 208,584 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

Risk: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

Fix: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

Visibility:sun/Moon Roof Assembly 2016-09-27 · campaign 16V695000 · 887 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured October 4, 2013, to July 14, 2014 and equipped with a Panoramic Fixed-Glass Vista roof. The panoramic roof panel may have an inadequate bond to the vehicle, possibly resulting in the panel separating from the vehicle.

Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of a crash.

Fix: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.

Latches/Locks/Linkages:doors:latch 2016-09-06 · campaign 16V643000 · 2,046,297 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Fix: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Electrical System: Instrument Cluster/Panel 2015-06-24 · campaign 15V406000 · 184,519 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to

Risk: If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

Fix: Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

Seat Belts:front:anchorage 2015-01-30 · campaign 15V050000 · 16,091 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect vehicles manufactured November 6, 2013, to September 20, 2014. In the affected vehicles, the upper seat belt bolts may have been improperly torqued, allowing them to loosen over time.

Risk: If the seat belt anchorage fasteners loosen over time, there is an increased risk of personal injury in the event of a crash.

Fix: Ford will notify owners, and dealers will replace the original seatbelt fasteners with properly torqued fasteners, free of charge. The recall began March 26, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S03.

Fuel System, Gasoline:delivery:fuel Pump 2015-01-09 · campaign 15V005000 · 54,543 vehicles

Defect: Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufac

Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

Structure:body:door 2014-12-05 · campaign 14V777000 · 19,825 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect cargo vans manufactured August 9, 2013, to September 20, 2014. The affected vehicles are equipped with sliding door panels that may have an improper bond strength between the plastic panel and paint primer. This could cause the door panel to separate from the vehicle while driving.

Risk: If the plastic sliding door panel separates while driving, it can increase the risk of a vehicle crash.

Fix: Ford will notify owners, and dealers will reinstall the panel with proper materials, free of charge. The recall began January 28, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S26.

Fuel System, Gasoline:delivery:hoses, Lines/Piping, And Fittings 2014-11-05 · campaign 14V703000 · 25,238 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured August 1, 2013, to July 10, 2014. In the affected vehicles, the fuel and vapor lines may have been incorrectly installed in the engine compartment, allowing the two lines to make contact.

Risk: Contact between the two lines may result in abrasion and a fuel leak. A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Ford has notified owners, and dealers will inspect the fuel line routing. If the fuel line has been routed incorrectly, it will be replaced and routed correctly. These repairs will be made free of charge. The recall began on November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S24.

Equipment:other:labels 2014-07-02 · campaign 14V406000 · 368 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured March 1, 2014, through May 15, 2014. The affected vehicles may have a brake reservoir cap that does not have the required text advising owners which brake fluid the vehicle uses. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 135, "Light Vehicle Brake Systems."

Risk: Without the correct brake reservoir label on the cap someone may add the wrong brake fluid, causing damage to the brake system seals, resulting in brake fluid leaks, lengthened stopping distances and increasing the risk of a crash.

Fix: Ford has notified owners. Dealers will replace the brake reservoir cap with a correct one, free of charge. The recall began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14C06.

Service bulletins (66)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Unknown Or Other 2026-04-29 · 25H05 S1 · Other

harvest program 25h05 – supplement #1 certain 2011-2021 model year vehicles software verification harvest program

Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions

ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the

Unknown Or Other 2025-11-19 · 25H05 · Other

this is a proactive investigation program by ford motor company to inspect a limited number of affected vehicles that are customer-owned. ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.

Unknown Or Other 2024-10-10 · SSM 53040 · Service Bulletin/Repair Instructions

while performing a transmission repair on some 2012-2024 ford and lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

Unknown Or Other 2024-08-08 · 20R01 S1 · Service Bulletin/Repair Instructions

certain 2014-2015 model year fiesta, 2014-2016 model year fusion, mkz and 2014-2016 model year transit connect vehicles not covered in safety recall: 20s15 or 23s36 door latch replacement and inspection

Equipment 2024-04-24 · SSM 52476 · Service Bulletin/Repair Instructions

all accessory stick-on keyless entry keypads come with a wallet card containing the master code. if the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. unlike the integrated (wired) factory keypad,

Showing the 6 most recent of 66 bulletins. Search all of them free at nhtsa.gov.

What owners report

2026-10-26 · Unknown Or Other

“unknown causes diseyness drowsyness falling asleep while driving havient been well for months changed to diffrent van and she is falling asleep now. when driving the old van with windows open she didnt have the systems as bad. from bruce rebel for .. she says started out by draining of energy. weakness, and tired all the time. slow cognitive proce…”

2026-06-22 · Electrical System

“the backup camera on the ford transit connect 2014 has failed, making the vehicle unsafe, particularly for backing over pedestrians or small children difficult to see in mirrors. we see that recalls on the backup camera have been issued for models 2015 and later, but it is apparent that this is an issue for earlier models as well. please require th…”

2026-06-12 · Unknown Or Other

“back up camera cuts off at random times when backing or is not available at all. there is a recall our 2015 tranist connect for this issues but no recall issued on the 2014 model year. we basically cannot safely back up in this van.…”

2026-05-25 · Visibility/Wiper

“this here is the continuation of complain # 11736595 and ford case # 01747943. the aim is to inform nhtsa and ford that this issue at hand is already a recall from other years on the same car model, materialized by nhtsa campaign number: 22v192 and ford recall number: 22s20. there is no need to identify if this issue can be recalled, it was alread…”

2026-05-08 · Visibility/Wiper

“i had a chat with ford explaining the full set of details. will need to upload chat file.…”

2026-04-10 · Unknown Or Other

“the rear view camera keeps doing weird things. one time you back up, it could be fine. the next time the picture will be upside down. the next time - no picture at all. the next time it could say that the camera is not working..... ford issued a recall on a lot of models regarding this issue - they need to include my vehicle model and others.…”

2026-04-03 · Latches/Locks/Linkages:doors:latch · 97,000 mi

“the contact owns a 2014 ford transit connect. the contact stated that while driving at an undisclosed speed, the rear passenger’s side sliding door unexpectedly opened. there was no warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed, and it was determined that the rear passenger’s side door latch had failed and n…”

2026-03-19 · Seats

“the larger middle bench seat gets stuck and often won't fold down from its up position; this began several years ago, i've just been living with it. recently it also began to get stuck in both positions -- won't fold down when up, and also won't unfold back up when it's been down. i took this vehicle in to the dealership to get this issue fixed a f…”

2026-03-19 · Unknown Or Other

“the backup camera flips the image upside down and has static throughout the image. occasionally it blinks out completely. this began happening on an occasional basis over the past few years, but in the past year it has been consistently upside down all the time.…”

2026-02-02 · Unknown Or Other

“rear view camera does not work correctly. it has been fluttering for about 3 years, works maybe once a month.…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Ford Transit Connect years