2011 Forest River Puma problems, complaints & recalls
Most-reported problem areas: Structure:frame And Members (1)
Safety recalls (2)
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:charger Low Voltage Battery 2024-06-04 · campaign 24V395000 · 41,353 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
Risk: A loose wire can cause a short circuit, increasing the risk of a fire.
Fix: Dealers will reroute the wires to the protected side of the mini-beaker, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Puma customer service at 1-574-642-0588 or Cedar Creek customer service at 260-593-4000. Forest River's number for this recall is 51-1786.
Tires 2016-03-30 · campaign 16V179000 · 2,639 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain model year 2008-2016 Puma recreational trailers and toy haulers, models PT20RDC, PT21FBC, PT22RBC, PT26RLC, PT26FBSC, PT21TUC, PT27RBSC, PT25FBC, PT22RB, PTH21TFU, PTH24THS, PTH25TFS, PTH27SBU, PTH27RLSS, PTH25TFQ, and PTH21TFB manufactured from June 25, 2007, through March 23, 2016. When the trailer hits a bump, the tire(s) may contact the floor or wheel well and result in tire damage.
Risk: A damaged tire could deflate and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Forest River will notify owners, and dealers will install a lift kit to add additional clearance to the vehicles, free of charge. The recall began on May 11, 2016. Owners may contact Forest River customer service at 1-574-642-0607. Forest River's recall number for this campaign is 420-06092015-0050.
What owners report
2018-08-13 · Structure:frame And Members“tl* the contact owns a 2011 forest river puma. while attempting to attach the vehicle to the trailer, the contact noticed frame and welding damage. the failure occurred without warning. the dealer and manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. there was no mileage. *tt *dt consumer notified the maunuf…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.