2011 Honda Crosstour problems, complaints & recalls
Most-reported problem areas: Power Train (1) · Air Bags (1)
🧭 Reliability snapshot
Compared against other Honda Crosstour model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Air Bags:frontal:passenger Side:inflator Module 2018-09-27 · campaign 18V661000 · 1,355,406 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Service bulletins (20)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Air Bags 2026-06-30 · A18-066 · Service Bulletin/Repair Instructions
service bulletin - warranty extension: customer support program for front passenger's airbag inflator.
Equipment:appliance:air Conditioner 2021-01-23 · A07-030 · Service Bulletin/Repair Instructions
"service bulletin - there are several a/c leak detection tools available. -refrigerant gas leak detector -ultrasonic leak detector -leak dye"
Engine And Engine Cooling 2020-03-05 · A20-023 · Service Bulletin/Repair Instructions
service bulletin - the front rocker arm oil control valve is leaking.
Air Bags:frontal:passenger Side:inflator Module 2019-08-13 · 19-003-1 · Service Bulletin/Repair Instructions
warranty extension: customer support program for front passenger's airbag inflator for 2010-12 accord and other listed years and models (expires september 30, 2028)
Air Bags 2019-05-10 · A18-115 · Service Bulletin/Repair Instructions
service bulletin - american honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the takata passsenger's airbag inflator recall. if you completed the repair described by this service bulletin on or before may 10, 2019, mak
Air Bags 2019-01-18 · A19-002 · Service Bulletin/Repair Instructions
service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. american honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
Showing the 6 most recent of 20 bulletins. Search all of them free at nhtsa.gov.
What owners report
2019-10-14 · Power Train · 56,000 mi“at acceleration between 25-45mph extreme shaking. went to get vehicle diagnostics and determined it was failed axel due to history from other honda crosstour owners. both axels replaced at over $1200 and shaking is gone. the car has about 56000 miles.…”
2017-11-09 · Air Bags“takata recall. when i found out my appointment was scheduled weeks out.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.