2013 Honda Crosstour problems, complaints & recalls
Most-reported problem areas: Steering (21) · Power Train (5) · Vehicle Speed Control (4)
🧭 Reliability snapshot
Compared against other Honda Crosstour model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
32 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Air Bags:frontal:passenger Side:inflator Module 2019-06-27 · campaign 19V502000 · 9,555 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to p
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Air Bags:frontal:passenger Side:inflator Module 2019-05-16 · campaign 19V378000 · 19,138 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Fix: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Air Bags:frontal:passenger Side:inflator Module 2018-09-27 · campaign 18V661000 · 1,355,406 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Service bulletins (59)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:appliance:air Conditioner 2021-01-23 · A07-030 · Service Bulletin/Repair Instructions
"service bulletin - there are several a/c leak detection tools available. -refrigerant gas leak detector -ultrasonic leak detector -leak dye"
Air Bags 2020-03-10 · A20-016 · Service Bulletin/Repair Instructions
service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. american honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
Steering 2019-08-21 · ONL6E108212019 · Service Bulletin/Repair Instructions
owner notification letter - the vehicle's steering may feel heavier than normal - or is hard to turn - particularly when the vehicle is not moving because of an electric power steering (eps) control unit failure. if this happens, either the eps indicator blinks with no diagnostic trouble codes (dtcs
Air Bags:frontal:passenger Side:inflator Module 2019-08-13 · 19-003-1 · Service Bulletin/Repair Instructions
warranty extension: customer support program for front passenger's airbag inflator for 2010-12 accord and other listed years and models (expires september 30, 2028)
Suspension 2019-07-11 · DORE5C4S09 · Service Bulletin/Repair Instructions
this sku is a front upper ball joint. the customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. the outer diameter being too small would prevent the part from being installed, and would therefore have no impact on
Steering 2019-07-11 · ABOM07112019 · Service Bulletin/Repair Instructions
dealer message - today, july 11, 2019, honda is announcing a warranty extension for certain 2013-14 crosstour vehicles to address a concern with the electric power steering (eps) system. under certain conditions, affected vehicles may experience heavier than normal steering, the eps indicator may bl
Showing the 6 most recent of 59 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-23 · Service Brakes“abs module failure causing anti-lock braking and tractional control issues due to known manufacturing defect with failed solder connections…”
2025-12-06 · Steering“complaint summary: steering system failure remains unresolved after honda warranty repair. complete loss of electric power steering. complaint details: i experienced a sudden and complete loss of electric power steering on my 2013 honda crosstour v6. the eps warning light illuminated, steering effort increased drastically, and vehicle control at l…”
2024-08-15 · Steering“as i was driving out of the parking garage i could not turn the wheel of my vehicle and almost hit a cement pillar. a light popped on that had a steering wheel and a exclamation mark. this message had never popped up before. i looked in my owners manual and found it was the power steering sign. i thought my vehicle needed power steering fluid but f…”
2024-07-28 · Forward Collision Avoidance: Warnings“the car says fcw system fail as well as abs and ldw lights came on. the car looses power as it drives and lags. i got a diagnostic done on the car at autozone says vsa solenoid valve malfunction code 123-11 and 121-11. these problem started the 100,000 mile plus range …”
2024-05-09 · Service Brakes“the fcw, ldw, abs, and the traction control lights came on a couple of days after i had brand new factory brakes and rotors put on. i took it to the dealership and they told me this has been a known issue with the crosstours for a while that i needed to replace the abs modulator. upon my research they were correct, honda has been aware of this iss…”
2023-10-06 · Unknown Or Other“all warning lights came on-ldw/abs/vsa/fcw at first around 7/25/23 . called honda service-told to bring it in for diagnostic check. then on 7/27/23 power steering went out-had car towed in to dealer-they fixed/replaced eps control unit under extended warranty extension 19-036. they diagnosed the electrical systems -said it needed vsa modulator ($2…”
2023-09-03 · Service Brakes“abs, brake light on dashboard. malfunctioning abs solenoid valve. brakes locking up.…”
2023-08-28 · Lane Departure: Warning“abs modulator failure warning lights: "brakes", "abs", "ldw", "fcw", "system failure", "traction control"…”
2023-06-27 · Electrical System“the starter system is intermittent and grinds on occasion which keeps the car from starting. if i were in a situation where the car must start, ie: on a railroad track etc., this would be deadly! i read on line where there are thousands of people having the same issue and honda knows of this issue and has not addressed it! the starter motor housing…”
2023-02-01 · Steering“i was arriving home and when i turned onto my road the steering got impossible to turn. the steering trouble light come on. i stopped the car. we walked home. next day i went to car and started it. the light was off and steering was back to normal. i live off of a curvey road will this happen again? i am afraid to drive it. has honda got a recall o…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.