2015 Honda Crosstour problems, complaints & recalls
Most-reported problem areas: Electrical System:starter Assembly (6) · Electrical System (5) · Structure:body (3)
🧭 Reliability snapshot
Compared against other Honda Crosstour model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Air Bags:frontal:passenger Side:inflator Module 2019-06-27 · campaign 19V502000 · 9,555 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to p
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Air Bags:frontal:passenger Side:inflator Module 2018-09-27 · campaign 18V661000 · 1,355,406 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Air Bags:side/Window 2014-12-15 · campaign 14V788000 · 1,252 vehicles
Defect: American Honda Motor Co. (Honda) is recalling certain model year 2015 Crosstour 4 Cylinder vehicles manufactured October 1, 2014, to November 4, 2014, Crosstour V6 2WD vehicles manufactured September 30, 2014, to November 13, 2014, and Crosstour V6 4WD vehicles manufactured September 30, 2014, to November 18, 2014. The inflator tube for the side curtain air bag may have been incorrectly manufactured.
Risk: If the side curtain air bag does not properly inflate, it can affect the performance of the air bag in the event of a vehicle crash, increasing the risk of occupant injury.
Fix: Honda will notify owners, and dealers will replace the left and/or right side curtain air bags, free of charge. The recall begn January 30, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JN0, JN1, and JN3.
Service bulletins (43)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:appliance:air Conditioner 2021-01-23 · A07-030 · Service Bulletin/Repair Instructions
"service bulletin - there are several a/c leak detection tools available. -refrigerant gas leak detector -ultrasonic leak detector -leak dye"
Air Bags 2020-03-10 · A20-016 · Service Bulletin/Repair Instructions
service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. american honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
Air Bags:frontal:passenger Side:inflator Module 2019-08-13 · 19-003-1 · Service Bulletin/Repair Instructions
warranty extension: customer support program for front passenger's airbag inflator for 2010-12 accord and other listed years and models (expires september 30, 2028)
Suspension 2019-07-11 · DORE5C4S09 · Service Bulletin/Repair Instructions
this sku is a front upper ball joint. the customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. the outer diameter being too small would prevent the part from being installed, and would therefore have no impact on
Structure 2019-07-08 · APaS07082019905 · Service Bulletin/Repair Instructions
dealer message - american honda motor co., inc. (ahm) is investigating certain 2014-2015 crosstours with a customer complaint of paint peel (nh603p white diamond pearl). to fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kin
Structure 2019-06-19 · APaS06192019903 · Service Bulletin/Repair Instructions
dealer message - american honda motor co., inc. (ahm) is investigating certain 2014-2015 crosstours with a customer complaint of paint peel (nh603p white diamond pearl). to fully understand the cause of this condition, ahm would like to inspect the vehicle prior to you attempting a repair of any kin
Showing the 6 most recent of 43 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-06-29 · Electrical System:starter Assembly“the contact owns a 2015 honda crosstour. the contact stated that the vehicle intermittently failed to immediately start and made an abnormal grinding sound while starting. the vehicle was taken to the dealer twice, but no cause for the failure was found. the vehicle was not repaired. upon investigation, the contact associated the failure with the s…”
2026-06-25 · Steering · 💥 crash“driving on [xxx] with my [xxx] plus son in the back seat on car babysitting seat. was turning right to next lane for exit, the steering wheel got stiff, very hard to turn like locked up then airbag suddenly deployed immediately car went to left side hitting the curb. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 5…”
2026-01-15 · Electrical System · 90,000 mi“the contact owns a 2015 honda crosstour. the contact stated that the vehicle failed to start intermittently. the contact stated that several attempts were needed before the vehicle started. the failure had occurred 5 times. the vehicle was taken to a certified mechanic, who diagnosed the vehicle and determined that the starter needed to be replaced…”
2025-09-03 · Structure:body“i noticed paint peeling several years ago. it has progressively gotten worse. it is peeling in more places than can easily be repaired. a quick internet search indicates there is a class action lawsuit for this very problem. my vehicle is the affected white color. this significantly reduces the value of my low mileage vehicle.…”
2024-07-27 · Service Brakes“i was coming to a stop at a curb and was braking to reduce speed and stop. with my foot in the brake the car began accelerating and lunged forward. i quickly pulled my foot off the brake and pressed the brake again and this time it stopped. this is the second time this has happened in this car. this behavior is extremely unsafe and makes me reluct…”
2024-07-22 · Electrical System:starter Assembly“the contact owns a 2015 honda crosstour. the contact stated that upon starting the vehicle, there was an abnormal grinding sound coming from the engine compartment. the vehicle returned to normal functionality, but the failure became a regular occurrence. several unknown warning lights were illuminated. the vehicle was taken to the dealer, who was …”
2024-07-15 · Electrical System:starter Assembly · 115,000 mi“the contact owns a 2015 honda crosstour. the contact stated that upon attempting to start the vehicle, the failed to respond as intended. the contact stated that after several attempts, the vehicle was started. there were no warning lights illuminated. the vehicle was taken to an independent mechanic where the starter was replaced; however, the fai…”
2024-02-20 · Structure:body“the paint started peeling off of my car slowly in small sections down both sides of my hatchback rear window over 2 years ago i took it into my local honda dealership last year and was told there was no recall even though i find evidence to the contrary online. many other white pearl colored honda owners are having the same issue. i was told the…”
2023-02-28 · Power Train“i have a 2015 honda accord crosstour, that was purchased in june 2022and since november 2022 , every few attempts, the car fails to start and, at times, grinds. this is a known problem under honda service bulletin 16-002. i expect for the problem to be fixed and it has not. the starter was replaced, and it is still doing it. there is a second par…”
2023-01-09 · Electrical System:starter Assembly“the contact owns a 2015 honda crosstour. the contact stated that after purchasing the vehicle, there was an abnormal sound while starting the vehicle. the vehicle was taken to the dealer where the starter was replaced; however, the failure recurred. the contact stated that recently the vehicle failed to start as needed. the vehicle was towed to the…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.