2014 Honda Crosstour problems, complaints & recalls
Most-reported problem areas: Electrical System (6) · Engine (4) · Wheels (2)
🧭 Reliability snapshot
Compared against other Honda Crosstour model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
21 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Air Bags:frontal:passenger Side:inflator Module 2019-06-27 · campaign 19V502000 · 9,555 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to p
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Air Bags:frontal:passenger Side:inflator Module 2019-05-16 · campaign 19V378000 · 19,138 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Fix: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Air Bags:frontal:passenger Side:inflator Module 2018-09-27 · campaign 18V661000 · 1,355,406 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Service bulletins (41)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:appliance:air Conditioner 2021-01-23 · A07-030 · Service Bulletin/Repair Instructions
"service bulletin - there are several a/c leak detection tools available. -refrigerant gas leak detector -ultrasonic leak detector -leak dye"
Air Bags 2020-03-10 · A20-016 · Service Bulletin/Repair Instructions
service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. american honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
Steering 2019-08-21 · ONL6E108212019 · Service Bulletin/Repair Instructions
owner notification letter - the vehicle's steering may feel heavier than normal - or is hard to turn - particularly when the vehicle is not moving because of an electric power steering (eps) control unit failure. if this happens, either the eps indicator blinks with no diagnostic trouble codes (dtcs
Air Bags:frontal:passenger Side:inflator Module 2019-08-13 · 19-003-1 · Service Bulletin/Repair Instructions
warranty extension: customer support program for front passenger's airbag inflator for 2010-12 accord and other listed years and models (expires september 30, 2028)
Suspension 2019-07-11 · DORE5C4S09 · Service Bulletin/Repair Instructions
this sku is a front upper ball joint. the customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. the outer diameter being too small would prevent the part from being installed, and would therefore have no impact on
Steering 2019-07-11 · ABOM07112019 · Service Bulletin/Repair Instructions
dealer message - today, july 11, 2019, honda is announcing a warranty extension for certain 2013-14 crosstour vehicles to address a concern with the electric power steering (eps) system. under certain conditions, affected vehicles may experience heavier than normal steering, the eps indicator may bl
Showing the 6 most recent of 41 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-01-26 · Unknown Or Other“i first experienced the abs, traction control, and brake warning lights on december 20, 2025, while driving. i knew something was wrong because whenever i turned the steering wheel, braked hard, or drove over potholes, all three lights would come on and remain lit for about a minute. each time i turned the car off and restarted it, the lights would…”
2025-01-18 · Unknown Or Other“i am having problems with my car starting… even after replacing the starter 3 times. i am having the exact issue referenced in tsb no.16-002. i can hear the grinding noise but due to the incorrect positioning of the torque converter ring gear, the starter isn’t spinning the engine at startup even after replacing the starter. i can’t afford to keep …”
2025-01-12 · Unknown Or Other“the rear camera, backup camera appears to have bad seal. the inside fogs up. blurring the camera image. this eventually leads to failure. i had the honda dealer replace my previous original camera at my expense, a year later the same problem has arisen. the camera mounted on the passenger side mirror does not have this issue and seems to be a d…”
2023-10-11 · Service Brakes“fdw, ldw, trac, and abs lights are on. honda service center ran a diagnostic check and recommended replacing vsa modulator. issue is common and is due to vsa modulator having small gauge wires. it is a design defect causing many vsa modulators to fail. repair costs include $1,952 for the modulator plus labor. i ordered a replacement part in june …”
2023-06-23 · Power Train:automatic Transmission:torque Converter · 181,000 mi“the contact owns a 2014 honda crosstour. the contact stated that on separate occasions after he depressed the brake pedal then push the start/ stop button to start the vehicle, he could hear grinding and spinning on start-up, but the vehicle failed to start. the contact stated that after approximately six attempts, the vehicle may start. the contac…”
2022-08-20 · Engine“starter intermittently grinds and does not start or nothing happens at all. there is a known problem with this issue…”
2021-10-02 · Structure:body“the car is rusting on the inside door panel. this is being caused because the undercoating from the mafia missed spots under the rear wheel well. this is clearly a mafia defect. no one at honda is willing to help. they blame it on the seat belt causing it to rust. the car only leaks when driving because the water enters the car when the wheels are …”
2021-09-17 · Power Train:automatic Transmission · 42,500 mi · 💥 crash“the contact owned a 2014 honda crosstour. the contacat stated that after making a right turn and slowing down to about 15 mph when the contact noticed the vehicle began accelerating more than intended. the contact removed their foot from the accelerator pedal to the brake pedal however the vehicle failed to stop. the vehicle ended up crashing into …”
2021-08-30 · Electrical System:starter Assembly“the contact owns a 2014 honda crosstour. the contact stated that while attempting to start the vehicle, the vehicle failed to start intermittently, and the contact heard a grinding noise. the dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. the contact stated that the vehicle was repaired at the dealer on tw…”
2021-02-23 · Steering · 64,500 mi“electronic power steering (eps) failed while driving (65 mph) on the interstate (i29, 1/22/21). immediately drove vehicle to honda dealer and code was reset. drove approximately 1/4 mile and eps failed again. diagnostic scan (codes 51-07 & 51-01) revealed a faulty torque sensor, which was replaced ($1,485). eps failed again on 2/22/21 while tur…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.