2012 Honda Crosstour problems, complaints & recalls
Most-reported problem areas: Power Train (6) · Engine (3) · Visibility/Wiper (2)
🧭 Reliability snapshot
Compared against other Honda Crosstour model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Air Bags:frontal:passenger Side:inflator Module 2019-06-27 · campaign 19V502000 · 9,555 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to p
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Air Bags:frontal:passenger Side:inflator Module 2019-05-16 · campaign 19V378000 · 19,138 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Fix: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Air Bags:frontal:passenger Side:inflator Module 2018-09-27 · campaign 18V661000 · 1,355,406 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Air Bags:side/Window 2012-02-01 · campaign 12V030000 · 347 vehicles
Defect: HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.
Risk: IN THE EVENT OF A CRASH, THE SIDE CURTAIN AIRBAG MAY FAIL TO DEPLOY, INCREASING THE RISK OF INJURY.
Fix: HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Service bulletins (35)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:appliance:air Conditioner 2021-01-23 · A07-030 · Service Bulletin/Repair Instructions
"service bulletin - there are several a/c leak detection tools available. -refrigerant gas leak detector -ultrasonic leak detector -leak dye"
Equipment 2020-05-12 · APP05122020 · Service Bulletin/Repair Instructions
dealer message - the may episode of tech2tech is now posted. we've got some valuable information for you, so check it out! this month we're featuring "replacing that leaky front rocker arm oil control valve."
Air Bags 2020-03-10 · A20-016 · Service Bulletin/Repair Instructions
service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. american honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
Engine And Engine Cooling 2020-03-05 · A20-023 · Service Bulletin/Repair Instructions
service bulletin - the front rocker arm oil control valve is leaking.
Air Bags:frontal:passenger Side:inflator Module 2019-08-13 · 19-003-1 · Service Bulletin/Repair Instructions
warranty extension: customer support program for front passenger's airbag inflator for 2010-12 accord and other listed years and models (expires september 30, 2028)
Suspension 2019-07-11 · DORE5C4S09 · Service Bulletin/Repair Instructions
this sku is a front upper ball joint. the customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. the outer diameter being too small would prevent the part from being installed, and would therefore have no impact on
Showing the 6 most recent of 35 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-03-13 · Electrical System:ignition:interlock/Lockout“an aftermarket ignition interlock device installed in my vehicle requires “rolling retests” while the vehicle is in motion. during these rolling retests, the device alerts the driver and requires a breath sample within a short time window. to complete the test, the driver must physically pick up and handle the handheld unit and blow into the device…”
2026-03-13 · Electrical System“an aftermarket ignition interlock device (intoxalock elert model) installed in my vehicle repeatedly malfunctioned and disabled the vehicle’s ignition system, preventing the vehicle from starting and operating normally. the device was installed on october 6, 2025 as part of a state ignition interlock program. the first malfunction occurred only fo…”
2024-10-27 · Engine“car was due for timing belt maintenance at 100k miles. timing belt and related parts were changed august 2023. i was told belt will last 100k miles. october 2024, 13.5 months later, the belt fails and causes catastrophic damage to the engine. my son had to push the car to the side the highway when this happened. honda service said the engine is “to…”
2022-09-14 · Unknown Or Other“honda is aware of faulty vtc actuators on certain models. there is no active recall to repair the defective part. this issue causes extra wear on the engine, which could then lead to catastrophic failure. that causes great hazard as that failure can occur at any time. honda is currently charging owners roughly $2000 (in wake county, nc) to repair t…”
2021-12-28 · Air Bags · 💥 crash“car was total air bag didn't didn't work!!…”
2021-04-20 · Suspension · 60,000 mi“tl* the contact owns a 2012 honda crosstour. the contact stated while driving 50 mph, the vehicle started shaking abnormally. there was no warning light illuminated. the contact stated that the steering wheel became difficult to turn. the vehicle was taken to an independent mechanic and the contact was informed that the driver's and passenger's sid…”
2021-02-27 · Unknown Or Other“sunroof glass exploded while in a retracted position. vehicle was on an interstate highway at the time and glass rained into the cabin creating a dangerous situation. fortunately there were no injuries. so far, there is no explanation for what happened,. there is no indication that anything hit the roof.…”
2020-11-09 · Service Brakes“since i have owned the car, and i am the original owner, i have had the brakes, rotors, and calipers replaced every 6 months. i know i am not tye only owner who has had this same issue i've been told by the local delearship it is a common problem for this car. i have spent a lot of time and money into this issue and i demand an answer. there is n…”
2019-12-22 · Steering · 65,000 mi“steering wheel and chassis vibration on acceleration above 65 mph. vibration stopped only after letting off gas peddle. axle vibrates under acceleration load at high speed. all road conditions…”
2019-11-19 · Engine · 170,000 mi“tl* the contact owns a 2012 honda crosstour. while driving 65 mph, the vehicle seized and an unknown warning indicator illuminated. the contact was able to park on the side of the road for thirty minutes where it took multiple attempts to restart the vehicle. the vehicle was taken to team honda (located at 4613 e lincoln hwy, merrillville, in 46410…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.