2012 Ford Focus Electric problems, complaints & recalls
Most-reported problem areas: Power Train (11) · Steering (5) · Vehicle Speed Control (4)
🧭 Reliability snapshot
Compared against other Ford Focus Electric model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
29 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Equipment:electrical 2018-09-10 · campaign 18V592000 · 49,197 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and
Risk: An overheated cord can increase the risk of a fire.
Fix: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2013-10-30 · campaign 13V523000 · 2,456 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.
Risk: An unexpected loss of power while driving increases the risk of a crash.
Fix: Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Equipment:electrical:anti-Theft Devices 2013-10-17 · campaign 13V475000 · 23,000 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Risk: Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Fix: Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Service bulletins (22)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2020-04-24 · TSB 20-2140 · Service Bulletin/Repair Instructions
some 2012-2016 focus electric vehicles built on 15-sep-2011 and through 9-dec-2015 may exhibit a stop safely now message displayed in the instrument panel cluster (ipc) message center. this may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the l
Electrical System 2019-10-04 · SSM 48243 · Service Bulletin/Repair Instructions
some 2012-2016 focus electric vehicles may abort the battery energy control module (becm) on demand self-test but pass the network test. this is the result of a module software limitation and does not indicate an issue is present in the becm. if the vehicle has the stop safely now message and no oth
Power Train 2018-10-04 · SSM 47563 · Service Bulletin/Repair Instructions
some 2011-2014 fiesta and 2012-2014 focus vehicles equipped with a dps6 transmission may experience a fluid leak between the engine and transmission. be aware that the engine oil and dps6 transmission fluid are similar in color and texture. a transmission fluid leak at the input shaft seal can cause
Equipment Adaptive/Mobility 2018-07-20 · SSM 47428 · Service Bulletin/Repair Instructions
some 2013-2018 fusion energi, 2012-2018 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete user authorization and/or accessory protocol interface module
Equipment 2018-07-20 · tsb18-2216 · Service Bulletin/Repair Instructions
some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the second generation 120-volt electric vehicle service equipment (evse) charge cord. follow the s
Electrical System 2018-02-20 · TSB18-2062 · Service Bulletin/Repair Instructions
some 2012-2014 focus vehicles equipped with a 2.0l gasoline direct injection (gdi) engine may exhibit concerns of engine runs rough, crank no-start, loss of power, loss of engine rpm, and/or illuminated mil with diagnostic trouble codes (dtcs) p0122, p0222, p0320, p0322, p0327, p0332, p0344, p0369,
Showing the 6 most recent of 22 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-09-23 · Electrical System:hand Heater:wiring Harness · 92,000 mi“the contact owns a 2012 ford focus bev. the contact stated while driving at an undisclosed speed, the contact noticed that an unknown warning light was illuminated and remained illuminated for several days. the failure recurred several times. on one occasion, the contact was unable to start the vehicle. the contact had the vehicle towed to a local …”
2021-04-01 · Suspension · 150,000 mi“my shocks and my transmission i believe…”
2019-06-26 · Power Train:clutch Assembly · 26,000 mi“tl* the contact owns a 2012 ford focus electric. while driving approximately 25 mph, the vehicle hesitated to switch gears. the vehicle was driven to mahwah ford (55 franklin tpk, mahwah, nj 07430) where it was diagnosed that the clutch assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the …”
2019-06-18 · Electrical System · 83,000 mi“my vehicle experienced a stop safely now message while driving. power were cut off and the vehicle stalled in moving traffic. my vehicle had done a recall on the power harness to address the stop safely now issue but i don't think the recall fixed it completely.…”
2019-05-29 · Unknown Or Other“jerking during take off and gear shifting. while driving car will jerk at low speed but rise to 4 speed. took to dealership they say it's transmission clutch shudder, my third replacement and it's a issue tht continues to happen. $1400.00 repair…”
2019-04-19 · Electrical System · 48,122 mi“just turned in an original charging cord under recall (the cords plug would tend to overheat and was a potential fire hazard) and got a brand new cord from ken grody ford, carlsbad, ca. my first thought when looking at the new cord was that the electrical cord (19' long part) looked unusually thin. with the new cord, the approx 19' part of the cord…”
2018-10-30 · Steering“the steering wheel on my car is starting to lock up when you are driving the steerling wheel gets stuck and its hard to control the car,.…”
2018-10-10 · Electrical System · 130,000 mi“the battery which is functional discharges even after the car has been driven recently and the car will not start until the battery is jumped. which presents a problem in that you cannot sure if you get back from where you have gone. the battery and alternator are functioning. …”
2018-07-25 · Steering · 80,000 mi“twice since we have owned this car the steering wheel locks up after the engine is started. my wife says there is a message on the dash display about the steering. both times she showed me the steering being locked up in the driveway of our home. i was able to correct the problem by turning off the ignition switch and restarting. she told me this m…”
2018-06-05 · Vehicle Speed Control · 13,000 mi“the ford focus electric has two "drive" modes: "d" and "l". the latter is more aggressive in regenerative braking. when i approach a right turn into my neighborhood, there is a short segment of cement between the two asphalt roads. i believe the traction/steering control gets confused, and the regenerative braking disengages, causing the vehicle to…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.