2014 Ford Focus Electric problems, complaints & recalls
Most-reported problem areas: Power Train (18) · Fuel/Propulsion System (9) · Engine (7)
🧭 Reliability snapshot
Compared against other Ford Focus Electric model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
51 NHTSA complaints that reported an odometer reading.
Safety recalls (2)
Equipment:electrical 2018-09-10 · campaign 18V592000 · 49,197 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and
Risk: An overheated cord can increase the risk of a fire.
Fix: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2013-10-30 · campaign 13V523000 · 2,456 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.
Risk: An unexpected loss of power while driving increases the risk of a crash.
Fix: Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Service bulletins (24)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2020-04-24 · TSB 20-2140 · Service Bulletin/Repair Instructions
some 2012-2016 focus electric vehicles built on 15-sep-2011 and through 9-dec-2015 may exhibit a stop safely now message displayed in the instrument panel cluster (ipc) message center. this may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the l
Structure 2019-12-12 · 19N09 · Service Bulletin/Repair Instructions
customer satisfaction program 19n09 certain 2011-2014 model year edge and mkx and 2013-2014 model year explorer, flex, and mkt vehicles left front door latch extended coverage
Electrical System 2019-10-04 · SSM 48243 · Service Bulletin/Repair Instructions
some 2012-2016 focus electric vehicles may abort the battery energy control module (becm) on demand self-test but pass the network test. this is the result of a module software limitation and does not indicate an issue is present in the becm. if the vehicle has the stop safely now message and no oth
Power Train 2018-10-04 · SSM 47563 · Service Bulletin/Repair Instructions
some 2011-2014 fiesta and 2012-2014 focus vehicles equipped with a dps6 transmission may experience a fluid leak between the engine and transmission. be aware that the engine oil and dps6 transmission fluid are similar in color and texture. a transmission fluid leak at the input shaft seal can cause
Equipment Adaptive/Mobility 2018-07-20 · SSM 47428 · Service Bulletin/Repair Instructions
some 2013-2018 fusion energi, 2012-2018 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete user authorization and/or accessory protocol interface module
Equipment 2018-07-20 · tsb18-2216 · Service Bulletin/Repair Instructions
some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the second generation 120-volt electric vehicle service equipment (evse) charge cord. follow the s
Showing the 6 most recent of 24 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-01-18 · Unknown Or Other · 30,000 mi“the contact owns a 2014 ford focus electric. the contact stated that while driving at various speeds, an alarm alerted the driver to cease driving the vehicle immediately. the contact stated that shortly after the vehicle lost motive power. the contact would coast the vehicle to the side of the road and shift the vehicle to park. the contact would …”
2019-07-17 · Power Train · 40,000 mi“transmission would not go after sitting at red light a light came on saying transmission default…”
2019-05-03 · Visibility/Wiper“windshield wipers will stop in the middle of the windshield when turned on. this condition occurs regardless of speed setting or the intermittent setting. this condition occurs regardless of moving or stationary, speed of motion, intensity of rain or other factors. this has happened every single time that i have used the windshield wipers.…”
2019-04-18 · Vehicle Speed Control · 1 mi“i experienced what others have called the 'stop safely now' warning light and followed by the loss power and steering issues on city street. this issue happened many times recently on the local streets (march - april, 2019). thanks god, this didn't happen on the freeway ( otherwise, i can't image what could happen). i found the tsb 17-0045 online…”
2018-07-01 · Steering · 31,000 mi“when i first bought the car i had issues with the steering wheel they took care of the problems so recently my steering wheel acting up again making noises and just yesterday it say steering loss safely stop so i check online there been recalls on steering issues luckily it happen when i park or i would of been in a serious crash…”
2018-06-04 · Fuel/Propulsion System · 61,000 mi“i got a loan on the car last year of 2017 and the car had issues accelerating. i do not recall the date but my husband and was on the hill and i and it stated transmission default. i took the car to ford and they replaced the clutch. for about 2mths it was fine. then it wouldn't accelerate probably. the car then starts turning off in traffic and i …”
2018-04-29 · Power Train · 36,000 mi“the vehicle kicks forward during braking. it feels like this happens after a full charge the first time that the regenerative braking mechanism turns on. i have also experienced a strong kick when braking and going over a bumps, such as the bumps that are on lane dividers.…”
2018-01-26 · Steering · 52,000 mi“my steering locked up when i pulled away from my house, but i originally thought it was just the unusually cold morning. while the car was still driveable, it was extremely difficult, especially during turns. when i took my car in, i was told the entire rack and pinion steering had to be replaced, which costs around $2,000. this problem, caused by …”
2017-10-11 · Power Train · 18,000 mi“on 4 separate occasions since purchasing this vehicle on 9/22/2017, the car while in motion has abruptly and unexpectedly lost all power and rolled to a complete stop. when this happens a warning indicator on the dash reads "stop safely now"! once stopped, the car is unresponsive and cannot be turned off or restarted. only after several minutes o…”
2017-10-10 · Steering · 30,000 mi“vehicle has experienced several instances where a 'stop safely now' error appears on dashboard. when stationary, this prevents vehicle from starting. when in motion, power steering is disabled and braking is more difficult. separately, the vehicle frequently indicates an abs warning light while driving at approximately 45 mph in city driving. furth…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.