2015 Ford Focus Electric problems, complaints & recalls
Most-reported problem areas: Steering (3) · Power Train (3) · Fuel/Propulsion System (3)
🧭 Reliability snapshot
Compared against other Ford Focus Electric model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Equipment:electrical 2018-09-10 · campaign 18V592000 · 49,197 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and
Risk: An overheated cord can increase the risk of a fire.
Fix: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Power Train:driveline:differential Unit 2016-06-28 · campaign 16V479000 · 865 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Focus Electric vehicles manufactured August 20, 2015, through April 13, 2016. The transmission's differential pinion gear shaft may overheat and fracture.
Risk: A fractured pinion shaft could cause a loss of motive power and loss of the transmission park function, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the transmission differential assembly, free of charge. The recall began on March 24, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S28.
Service bulletins (15)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2020-04-24 · TSB 20-2140 · Service Bulletin/Repair Instructions
some 2012-2016 focus electric vehicles built on 15-sep-2011 and through 9-dec-2015 may exhibit a stop safely now message displayed in the instrument panel cluster (ipc) message center. this may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the l
Electrical System 2019-10-04 · SSM 48243 · Service Bulletin/Repair Instructions
some 2012-2016 focus electric vehicles may abort the battery energy control module (becm) on demand self-test but pass the network test. this is the result of a module software limitation and does not indicate an issue is present in the becm. if the vehicle has the stop safely now message and no oth
Equipment Adaptive/Mobility 2018-07-20 · SSM 47428 · Service Bulletin/Repair Instructions
some 2013-2018 fusion energi, 2012-2018 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete user authorization and/or accessory protocol interface module
Equipment 2018-07-20 · tsb18-2216 · Service Bulletin/Repair Instructions
some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the second generation 120-volt electric vehicle service equipment (evse) charge cord. follow the s
Electrical System:software 2017-02-09 · SSM 46371 · Service Bulletin/Repair Instructions
some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myford mobile phone applications. 2g networks were decommissione
Equipment 2016-12-05 · 15N04-S2 · Service Bulletin/Repair Instructions
certain 2015 model year mkc and mkz vehicles equipped with the reserve equipment group, and certain 2012-2016 focus electric, c-max energi, and fusion energi vehicles - embedded modem replacement.
Showing the 6 most recent of 15 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-11-15 · Fuel/Propulsion System“when driving my car the first day i bought it, the wrench icon illuminated, telling me to check the manual. i figured i would do so after work, but as i tried to start the car to leave work, i received a "stop safely now" message and could not start the car. it had at least 30% charge, being electric, so that had nothing to do with it not starting.…”
2019-05-03 · Steering · 84,000 mi“i was driving to work just gotten off the freeway in the city of cerritos and all of a sudden a warning came on and said steering loss stop safely and then it locked up and pulled to the right. i almost hit the car next to me but was lucky. i was able to get it to the side of the road using all my strength but it was terrifying and someone could h…”
2019-02-22 · Fuel/Propulsion System · 39,000 mi“driving my vehicle in normal conditions with over 30 miles left to a charge on a suburban street going approximately 45 miles per hour, suddenly a red triangle warning appeared on the dash stating stop safely now. 60 seconds later the vehicle shut off and i lost all power leaving me stranded in the dark in the middle of the street. after about 20 …”
2018-11-27 · Engine · 44,010 mi“while parked (stationary) i could not turn the engine off even though i pressed the on/off button. (the battery would drain down to zero. i could recharge it 100% but it would not hold the charge.) i brought it to ford service. they charged it up and said it was working fine. i told them to let it sit over night. they checked it the next day and…”
2018-08-21 · Steering“rack and pinion epas failed--gradually at first, then completely. this part has been recalled in other ford models but not in mine--yet. the repair bill was $2800. it happened within a few days of 3-yr warranty expiration and i filed a claim with ford. they reduced the cost by $2000, but i still have an $800 bill to pay today, as the car has bee…”
2017-09-14 · Vehicle Speed Control · 20,000 mi · 💥 crash“car was pulling out of a parking lot when there was sudden maximal acceleration resulting in a crash with personal injury and property damage.…”
2016-06-01 · Power Train · 6,500 mi“i powered on the car, selected drive or reverse, and pressed the accelerator but the car did not move. the green car with the arrows indicating that the car is ready was illuminated and the handbrake was released. the light in the instrument cluster correctly showed the gear that the lever was in, and when in reverse the backup camera came on as us…”
2016-05-16 · Power Train · 7,600 mi“this engine on this vehicle sputters and hesitates on take off . as i continue to drive it tends to choke or like the transmission is not changing gears. i took it to the service dept twice and was told that the electronic engine has to to used to my handling the vehicle that was after 1600 miles. it never straightened out so i took it back at 60…”
2015-10-20 · Fuel/Propulsion System · 85 mi“on 2 occassions with the dash indicator indicating available battery power, the vehicle has shut down suddenly.…”
2015-07-31 · Vehicle Speed Control · 5,100 mi“on several occasions when i was slowing down to a stop before a red traffic light, the car jerked forward like i was being rear-ended. several times i was going over a man-hole cover; the last time i was going over the rail tracks. it shocked me as i thought the car was hit from behind, and especially when i was trying to stop and the wheels just s…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.